This position is responsible for suggestive selling and serving of alcoholic and non-alcoholic drinks following standard recipes. Must be organized, guest sensitive and possess a sense of timing.
Primary duties and responsibilities include, but are not limited to, the following:
Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
Welcome each guest personally within 30 seconds.
Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions.
Have thorough knowledge of Deliverin the Goods, TOPBAR and all of their components and use them as guidelines to manage the bar effectively.
Work as a team with all Logans personnel in order to maintain an effective atmosphere and an efficient food and beverage service.
Work with others to keep all areas cleaned and stocked to Logans standards at all times.
Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes.
Ring drink and/or food orders into computer immediately, collect money from guests for drinks served and make change.
Arrange bottles and glasses to maintain an attractive display in agreement with Logans Roadhouse standards.
Wash and sterilize stemware.
Place current bar tabs in rocks glasses in front of Guests at all times with their name and your name written on it.
Monitor and ensure that no Guest receives more than 2 Roadhouse Teas on the rocks.
Be attentive and anticipate your guests needs! Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them.
Learn your guests names, occupations, and favorite drinks. This will make Logans Roadhouse a special place for them.
Responsible service of alcohol. Should a guest reach the state you do not feel they should drive, we will supply a taxi. Do not hesitate to ask for management intervention if necessary.
Other duties as directed.
Essential Physical Requirements:
Walks and stands during entire shift.
Continuously reach, bend, lift, carry, stoop and wipe.
Remain stationary for long periods of time.
Frequent washing of hands.
Be Able to lift up to 35 lbs.
Hazards may include, but are not limited to, slipping and tripping.
You must be of legal age to serve liquor according to state law.