Stanford Hotel Group Albuquerque , NM 87102
Posted 4 days ago
As a F&B Attendant, you would be responsible for serving food and/or beverages to guests in the hotel continuing effort to deliver outstanding guest service and financial profitability.
ABLE TO WORK AT 5:30AM IS A MUST.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Respond to guest requests in a timely, friendly and efficient manner
Ensure knowledge of menu and restaurant promotions and specials
Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
Retrieve and deliver food and beverage orders in a timely manner
Ensure guest satisfaction throughout the meal service
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Ensure serving station is well-stocked at all times
Clean and set up tables
Complete closing duties
Provides standard directions to be provided to guests
Other duties as assigned
The Sheraton Albuquerque Uptown has been awarded the gold level New Mexico Family Friendly Business Award! What does this mean? This means that we offer a host of employee and family friendly benefits to our associates! Some of those benefits include:
Medical (two options) with vision
Dental
401(k) with 4% company match
Critical Illness
Accident Insurance
Hospitality Indemnity
Voluntary Term Life Insurance (self, spouse/domestic partner, and children)
Short-Term Disability
Long-Term Disability
AND:
Paid time off (vacation, sick, and holiday)
Meal stipend
Free uniforms
Free non-slip shoes (two free pair per year!)
Ongoing training
Education assistance
Major hotel discounts at over 7,000 hotels worldwide
Other company discounts
JOB REQUIREMENTS:
JOB DUTIES:
Enthusiastically serves customers
Assists customers in the selection and purchase of specialty coffee beverages.
Maintains customer service area and equipment in a clean and appealing manner.
Demonstrates problem resolution behavior when taking care of customer needs.
Maintains Quality Store Operations
Prepares a variety of customer beverage orders such as espresso drinks and Coffee to Sol Café standards.
Follows store policies and procedures for operational flow at each station.
Responsible for any other duties as assigned.
Our company participates in E-Verify.
The Sheraton Albuquerque Uptown provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to yadira.delgado@sheratonuptown.com or call 505-349-8024 to let us know the nature of your request.
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