Barista/Cashier - 100% College Tuition Coverage Benefit

Starbucks Darien , IL

Posted 2 weeks ago

Barista

Job Summary and Mission

This job contributes to Starbucks success of the Roastery & Reserve Store by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of quality. Through a commitment to operational excellence, they work together as a team to create the Roastery & Reserve Experience for their customers and one another. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Coffee Expert & Brand Ambassador:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks

  • Provide unique coffee forward experience for every customer

  • Serve as coffee expert providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.)

  • Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events.

  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards

  • Follows health, safety and sanitation guidelines and standards

  • Contributes to positive team environment

  • Maintains regular and consistent attendance and punctuality

Service:

  • Anticipates customer and store needs by constantly evaluating environment and customers for cues

  • Delivers exceptional customer service to all customers

  • Responsible for total service, including table service

  • Support Roastery and Reserve events model and events execution

Sales:

  • Maintain knowledge of 100+ unique Roastery & Reserve products

  • Engage customers and leverage selling skills

Operations:

  • Operate in environment with rapid innovation with minimal turnaround time from innovation to product and service delivery to the customer

  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security.

  • Maintain a clean and organized workspace so that partners can locate resources and product as needed

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VIEW JOBS 9/6/2021 12:00:00 AM 2021-12-05T00:00 Barista Job Summary and Mission This job contributes to Starbucks success of the Roastery & Reserve Store by providing an exceptional experience to all customers as ambassadors of coffee leadership and stewards of quality. Through a commitment to operational excellence, they work together as a team to create the Roastery & Reserve Experience for their customers and one another.  The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles. Summary of Key Responsibilities Coffee Expert & Brand Ambassador: * Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks * Provide unique coffee forward experience for every customer * Serve as coffee expert providing exceptional knowledge of food and beverage menu items as well as information regarding preparation methods (roasting process, flavor, etc.) * Demonstrate impeccable composure and ability to thrive in ambiguous situations. Maintains a calm demeanor during periods of high volume or unusual events. * Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards * Follows health, safety and sanitation guidelines and standards * Contributes to positive team environment * Maintains regular and consistent attendance and punctuality Service: * Anticipates customer and store needs by constantly evaluating environment and customers for cues * Delivers exceptional customer service to all customers * Responsible for total service, including table service * Support Roastery and Reserve events model and events execution Sales: * Maintain knowledge of 100+ unique Roastery & Reserve products * Engage customers and leverage selling skills Operations: * Operate in environment with rapid innovation with minimal turnaround time from innovation to product and service delivery to the customer * Follows Starbucks operational policies and procedures, including those for cash handling and safety and security. * Maintain a clean and organized workspace so that partners can locate resources and product as needed Starbucks Darien IL

Barista/Cashier - 100% College Tuition Coverage Benefit

Starbucks