Barista/Cafe Server - Part-Time

Barnes & Noble, Inc. Noblesville , IN 46062

Posted 2 weeks ago

Job Description:

As a Caf Server, you are responsible for selling by providing exceptional customer service in the Caf through our caf service standards. You make the Cafe experience interactive and engaging by enthusiastically sharing your knowledge about our products and services and meeting the needs of the customer. You care about and value people and exemplify our core values.

Employment Type

Part-Time

Essential Functions

  • Deliver exceptional customer service that ensures sales and high levels of customer satisfaction.

  • Execute on the caf service standards: offer a warm welcome, recommend add-ons, personalize the customer's order, offer membership, and thank the customer.

  • Greet and establish rapport with customers, proactively engaging them in conversations about our Caf products, services, and promotions to determine their needs and recommend the right products.

  • Ensure all customer transactions are processed accurately and in a timely manner.

  • Prepare and serve drinks and food in accordance with the Caf standards and health code.

  • Perform all support tasks in the Caf, including baking, completing prep sheets, cleaning cases and equipment, and restocking displays.

  • Use the maintenance checklists throughout the day to maintain Caf cleanliness.

  • Drive sales by engaging all customers in our caf and customer sampling of Caf products. Ensure execution and compliance with operational standards for the Caf.

  • Perform all opening and closing tasks.

  • Protect Company assets by ensuring the accurate execution of loss prevention procedures, including cashiering and inventory standards, waste logs monitoring, sample recording, coupon redemption and discount and return policies.

  • Help orient new caf servers, ensuring a smooth acclimation to the store and our bookselling culture.

  • Assist in any area of the store as needed.

Qualifications

  • Passion for selling

  • Strong communication skills

  • Spend the majority of time on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)

  • Availability for early mornings, evenings, weekends and holidays to align with store needs

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Key Holder Claires Hamilton Town Center

Claire's Accessories

Posted 1 week ago

VIEW JOBS 10/14/2020 12:00:00 AM 2021-01-12T00:00 Claire's - A Career that's always in style 3rd Key Holder Opportunity About the Role As a 3rd Keyholder at Claires, you will be responsible for: * Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales * Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets * In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally * Delivering sales through friendly and efficient customer service * Ensuring our customers have a fun and enjoyable shopping experience * Demonstrating Claires products * Assisting customers with their queries using your product knowledge * Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions * Ear piercing (you will receive full training) * Ensuring the store looks presentable and inviting to our customers About You * Some high school required * Minimum 1 year retail experience * Excellent verbal/written communication and organizational skills * Basic computer skills * Understands the importance of Customer Service * Sound understanding of mathematics and strong reading comprehension skills * Ability to stand during scheduled shifts * Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally * Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers * Ability to operate POS system About Claire's * A leading high street fashion retailer with +3000 stores globally * We specialize in fashionable jewelry, accessories and cosmetics products * Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends * We are a fun place to work! We encourage all store members to wear our product * We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company! Claire's Accessories Noblesville IN

Barista/Cafe Server - Part-Time

Barnes & Noble, Inc.