Barista Starbucks

POSITION SUMMARY

Provides guests with prompt service, quality beverages and products. Maintains a clean and comfortable environment.

RESPONSIBILITIES

• Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

• Delivers legendary Starbucks guest service to all guests by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guests' needs.

• Maintains a clean and organized workspace to enable co-workers to locate resources and product.

• Follows operational policies and procedures, including those for cash handling, safety and security.

• Assists with training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

• Maintains a calm demeanor during periods of high volume or unusual events to keep Starbucks operating to standard and to set a positive example for other team members.

• Utilizes proper procedures and documentation for transactions.

• Ensures bank is counted and balanced with cage.

• Completes cash turn-in sheets, etc., and distribute accordingly.

• Follows directions from shift manager at all times.

• Maintains proper uniform, ID badge and nametag at all times.

• Maintains regular and consistent attendance and punctuality.

• Other job related duties as assigned.

QUALIFICATIONS

• Ability to learn quickly, understand and carry out oral and written instructions, strong interpersonal skills, ability to work as part of a team and ability to build relationships.

• Understand and comply with all company and departmental rules and regulations, policies and procedures.

• Skill in establishing and maintaining effective working relationships with staff and guests.

• Ability to read, write and communicate verbally in English.

• Must complete or have TIPS Certification.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Ability to stand for long periods of time.

• Requires the use of electrical equipment, such as coffee machines, microwaves and blenders, mechanical devices, flame/heat-generated devices and computer equipment.

• Constant contact with staff and guests.

• Repetitive lifting of up to 15 lbs.

• Frequent pushing, pulling, bending and walking.

• Work environment may include smoke and variable temperature, lighting and noise levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.