Noble House Hotels And Resorts Bryan , TX 77801
Posted 2 weeks ago
Description
The Stella Hotel is hiring friendly, energetic, customer focused baristas for POV Coffee House!!! Located steps away from our hotel a AAA Four Diamond Hotel, ranked a "Top Hotel In Texas" by Conde' Nast, POV is known to our guests and locals for our staff friendliness. If you take great pride in your work, enjoy meeting new people, and would like to be part of a fabulous team, please come to work with us!!!
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. Provide an excellent experience for our guests.
In return for your amazing people skills you will be rewarded with a competitive hourly rate, numerous discount opportunities, paid time off and much much more!
If you're happy to help we want you to stay a while!
At The Stella Hotel, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
Requirements
Take orders for and prepare beverage requests, using suggestive selling techniques.
Clean/sanitize work area, utensils and equipment.
Have complete knowledge of menu, function space, guest rooms, outlets and services
Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.
Take every opportunity to amaze the guests using Customer Service Standards
Smile, have eye contact any greet guests immediately
Handle special requests properly; anticipate guest's needs
Promptly respond and resolve guest complaints
Be friendly, thorough, accurate and efficient in taking dining room and room service orders
Use guests' names
Actively ask for feedback from guests
Be knowledgeable and helpful about the local area, the hotel and the hotel services
Salary Description
9.00 per hour + gratuities
Noble House Hotels And Resorts