It is the responsibility of the Bar Porter to stock all glassware, condiments, beer, paper products and other necessary items needed for efficient operation within beverage outlets while performing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain uniform appearance according to established guidelines.
Know locations of all Golden Nugget outlets and services available to guests.
Communicates professionally and courteously when interacting with guests and fellow co-workers.
Delivers and stocks all glassware, condiments, beer, Ice, paper products and other necessary items needed for efficient operation.
Delivers all product ordered from the warehouse to the appropriate storage rooms.
Ensures use of correct freight elevators and delivery routes to designated beverage outlets.
Empty trash and designated glass bins on a regular basis.
Empties dump sink filters in the service stations.
Stocks and services assigned beverage outlets maintaining par levels of inventory.
Adheres to established company and departmental procedures, guidelines and policies at all times including but not limited to product handling and sanitation.
Conducts bar deep cleaning in accordance with monthly bar breakdown schedule.
Responsible for set-up and breakdown of portable bars for special events in designated areas.
Maintains standard of cleanliness of all bars portable bars and beverage outlets including all related bar equipment.
Organizes and maintains all beverage pump room areas and store rooms.
Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
Assist with maintaining a neat, clean and safe working environment.
Turnover/Takeover station according to established procedures.
Relay all guest compliments and complaints to the manager on duty.
Is aware of and in compliance with all Health Department regulations while performing duties.
Adhere to policies and procedures and liquor laws.
Performs all other job related duties as assigned.
21 years of age or older.
Maintain complete knowledge of and strictly abide by state liquor regulations.
Six months experience as a Bar Porter or Barback in a bar/restaurant / nightclub establishment preferred.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Have documentation of successful completion of the Bartenders Local 165 Joint Apprenticeship Training Program and have passed the craft exam related to the program. Must have Health card.
EDUCATION and/or EXPERIENCE:
At least 2 years of experience in a bar or similar environment.
High school diploma or equivalent.
Previous experience working in a similar resort setting preferred.
Ability to read and understand all policies and procedures.
Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
Must be able to complete standard forms and reports.
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, duties and responsibilities.
Constant standing, walking 10 20 ft., balancing, twisting, reaching and bending.
Frequent eye/hand coordination, manual dexterity, fingering, handling, wrist motion and bending/stooping.
Frequently speaking, hearing, listening, seeing to communicate with guests and fellow employees.
Constant mental alertness, remembering/paying attention to/observing details, making decisions; directing others; following directions; concentrating amid distractions.
Occasionally reaching, lifting up to 75 lbs., carrying, hearing, smelling and kneeling.
The work environment characteristics described here are representative of those an employee encounters while performing the duties and responsibilities of this position.
Inside, humid, changing temperature
Marble floors; carpet
Moderate to loud noise
Working with others and sometimes alone.
B.R. Guest Inc.