Banquet/F&B Manager - Franchise

Job Requirements

The Banquet Manager/F&B Manger works in conjunction with the Catering Department to coordinate and supervise the execution of all banquet functions to ensure client's specifications are adhered to and that the function runs smoothly and efficiently. He/she supports the Director of Food and Beverage and the Director of Catering by completing tasks as requested. The DoubleTree Hotel by Hilton Fresno has over 27,000 sq. ft. of flexible event space, including 18 meeting rooms, and a 1,000-person ballroom. Our event staff are on hand to help with any A/V, planning, or catering needs.

Job Duties:

• Responsible for reviewing all BEO's to coordinate a schedule of events for each function.

• Responsible for requisitioning or obtaining equipment and supplies needed for each function.

• Responsible for inspecting the banquet room prior to the function to verify that the room setup, menu, and schedule of events are correct.

• Responsible for greeting clients prior to the event and for being present throughout the course of the event to assist the banquet staff if needed.

• Responsible for checking in with the clients during the course of the event to ensure satisfaction and to respond to any additional request.

• Responsible for overseeing the banquet staff during banquet functions to ensure that all details are carried out according to the client's contract.

• Responsible for overseeing the preparation and presentation of the Banquet check to the client at the conclusion of the function and ensures that proper payment is rendered.

• Supervises cleanup and breakdown of banquet functions and accounts for all equipment and supplies to ensure they have been returned to the proper storage facilities.

• Responsible for managing the dining room and other restaurants operations along with the restaurant management team.

• Participate in the weekly management meeting to verify all BEO's for the following business week.

• Responsible for forecasting labor needs for the banquet department and entering in the banquet departments schedule in to the BOH system weekly to ensure that each function is adequately staffed.

• Schedule may fluctuate based on departmental requirements.

• Participate in and pass alcohol awareness and safety training classes

• Responsible for completing Performance Reviews and making recommendations for the promotion, hiring, and advancement of banquet personnel. Once completed he/she will then forward all reviews and recommendations to the General Manager for final approval.

• Responsible for the training, supervising, and termination of all banquet personnel in conjunction with the HR Director and Director of Food and Beverage.

Work Experience

Education/ Experience:

• High school diploma or GED; 4 years' experience in the event management, food and beverage, sales and marketing, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the event management, food and beverage, sales and marketing, or related professional area

Required Skills/Abilities:

• Must be able to create and maintain a team atmosphere within the department and ensure that employees are appropriately trained and have an adequate workload.

• Excellent interpersonal, verbal, and written communication skills.

• Proven ability to perform all positions in banquet operations in order to supervise, direct, and train banquet personnel.

• Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.

• Must be able to clearly and effectively communicate in English

• Scheduling flexibility is essential, willing to work evenings, nights, weekends and holidays.

Benefits

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)

• Dental insurance

• Employee discount

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule:

• 8 hour shift

• Monday to Friday

• Weekends as needed

Travel requirement:

• Travel

Ability to Relocate:

• Fresno, CA 93721: Relocate before starting work (Required)

Work Location: In person

Disclaimer

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.