The Hilton Madison Monona Terrace is in search of a Banquet Server to join our team!
TEXT "JOBS" to (608) 467-4516 to speak with someone regarding this position at Hilton Madison!
This position will assist in the maintenance and coordination of banquet rooms by providing the necessary set-up, service, upkeep, break down and cleaning functions of food and beverage.
Sets up tables with china, silverware, and other service equipment; and breaks down assigned banquet rooms according to contract and supervisors instructions.
Services of food and beverages according to standards and event orders.
Handles guest requests or gets assistance from supervisor or manager.
Communicates frequently with supervisors as to the progress of the day's work.
Maintains cleanliness of banquet rooms, public areas, banquet pantry and storage areas.
Maintains inventory of necessary supplies.
Maintains Hilton's high standards of quality and service.
Responds to guest requests and handle guest issues or reports complaints to management.
Remain calm and alert, especially during emergency and/or heavy hotel activity.
Performs other duties as assigned.
Ability to handle multiple tasks quickly and efficiently.
Ability to lift 50 lbs. with reasonable accommodation.
Ability to respond quickly and accurately to guest requests.
Ability to read, listen, and communicate effectively in English, both verbally and in writing in order to receive instructions from managers and guests.
Ability to access and accurately input information using a moderately complex computer system.
Prior hospitality or food and beverage experience preferred.
Hearing and visual ability to observe and detect signs of emergency situations.
High school diploma or equivalent required.
Medical, dental, vision and life insurance offered for eligible full time associates following 90 days of employment
401K available for eligible associates following 90 days of employment
Paid vacation time for eligible associates following 1 year of employment
Free meal per shift
Free employee parking
Discounts at Hilton Worldwide hotels and Marcus Hotels & Resorts
Discounted movie tickets
Ability to transfer within the company
Hilton branded training
We are dedicated to the advancement, training and education of our associates and support promotion from within Marcus Corporation
We are an equal opportunity and drug free work place
This employer participates in E-Verify