Banquet Server (On Call)

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.

Job Specific

• Completes required set up/preparation of function room prior to scheduled activity

• Inspects all equipment prior to, during and at the end of each function.

• Reports any deviations from standards to Captain/Supervisor

• Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business

• Prepares coffee, iced/hot tea and other beverages as required

• Checks all plates prior to service for accuracy, completeness, appearance and presentation

• Serves food to guests following Star Service Standards

• Monitors guests, anticipates needs responds to requests, ensures satisfaction

• Monitors guest alcohol consumption to prevent over indulgence and ensure safety

• Clears tables and breaks down function rooms after completion of banquet food service activity

• Completes assigned end of shift duties

• Other duties as assigned

General

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Is polite, friendly, and helpful to guests, management and fellow employees

• Executes emergency procedures in accordance with hotel standards

• Complies with required safety regulations and procedures

• Attends appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment and work area

• Complies with hotel standards, policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

• Complies with hotel uniform and grooming standards

Qualifications

• High School Diploma or equivalent

• One + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation

• Thorough knowledge and understanding of quality food service techniques and standards

• Exceptional guest service skills

• Certifications; "TIPS" or equivalent responsible vendor

• Ability to lift and carry food service trays weighting 35+ pounds

• Ability to stand stoop and bend repetitively during entire shift

• Ability to speak, read and understand the English language

• Ability to work flexible schedule to include weekends and holidays