As a Banquet Server, you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the banquet facilities and/or other areas of the Food and Beverage departments. You will provide prompt and courteous food and beverage service to banquet guests during banquet/ catering functions to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability.
The ideal candidate will:
Have a minimum of one year outlet food service experience with a general knowledge of banquet operations.
Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
Serves menu items to guests in a prompt and courteous manner and according to the banquet event order; times the service of courses to correspond with the dining pace of the guests.
Performs pre- and post-shift side work; set-up, condiments, etc.
Clears table after service. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
Clears room at end of banquet of all props and centerpieces and properly returns to storage.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Performs pre and post-shift side work including stock service station, makes coffee, etc.
Provides a professional image at all times through appearance and dress.
Note: Other duties as assigned by supervisor or management
Benefits for Full Time Employees
Medical, Dental, and Vision Coverage
401K retirement plan
Short and Long-Term Disability Income*
Term Life and AD&D Insurance
Vacation PTO & Holiday/Sick PTO
Employee Assistance Program
Specific plans for specific positions