Banquet Manager

Tumble Brook Country Club is excited to announce the career opportunity of a full-time Banquet Manager. Qualified candidates will thrive in a hospitality environment, be a great communicator, be proactive in sales & marketing of banquets and event, and be highly focused on providing superior service.

Responsibilities

• Parties range anywhere from 30people buffets to 250 person plated weddings

• Supervise F&B personnel staff during an assigned event

• Inspect and assist with banquet set-up and breakdown of tables, decoration, equipment, serving areas and related activities in an accurate and timely manner

• Provide excellent food and beverage service for banquet events

• Assist in the marketing program to increase banquet business

• Be a point person for the client and the staff for the event and ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests

• Conduct training and refresher classes for F&B personnel in the correct policies and procedures

• Assist banquet staff throughout an event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event

• Helps prospects (including Residents) plan special events including menus, entertainment, theme, decorations and other aspects

• Recommend refinements for catered events to include floral arrangements, table settings and room appointments; recommend the purchase of equipment and supplies

• Transmit the necessary information about all events to the appropriate support staff

• Ensure smooth execution of events by inspecting finished arrangements and collaborating with appropriate department heads

• Ensure that arrangements are made to set up rooms, provide service and clean areas after events

• Develop, implement and monitor standards of service and coordinate catering activities to ensure that a high quality of production and service is consistently maintained

• Regularly evaluate services and determine means by which to upgrade quality of catered events

• Attend important events to foster relationships that are important to generate event referrals and other club business opportunities

• Enhance and manage rental options

• Finalize payment and Invoicing for all events

• Work with third party vendors to coordinate set up of all events

• While performing the duties of this job, the employee is regularly required to reach with hands and arms

• The employee is often required to stand, walk, and use hands to finger, handle, feel or operate objects, tools or controls

• They will occasionally be required to balance, stoop, twist upper body, kneel, and climb

• Noise level is typically moderate to loud

• Work extended hours during golf and holiday season

• Work weekends and holiday

Qualifications

• Team-working skills

• Critical thinking skills

• Organization skills

• Knowledge of pertinent health regulations and liquor laws

• Must have food and beverage/a la carte and banquet experience

• Ability to manage staff (supervisory experience)

• Must be highly organized, efficient and detail-oriented

• Must have exceptional interpersonal and communication skills

• Must have strong customer/guest orientation

Computer skills - Word, Excel, POS, etc