Banquet Manager - The Little Nell

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook

Job Description

Summary

The Banquet Manager is responsible for the general operation of the Banquet department. Specifically, responsible for administrative duties, i.e. scheduling, payroll, accounting and training.

The budgeted salary range for this position is $75,000-$85,000. Actual pay will be dependent on budget and experience, all salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until May 15, 2024.

Essential Job Functions

• Responsible for staffing levels at functions within service and labor standards

• Responsible for the safety and fire procedures, proper handling of staff and equipment

• Assist with hiring, training and termination of staff

• Attend and contribute input to bi-weekly Staff meetings, EO meetings and weekly Food & Beverage meetings

• Oversee table and room set-up, side duties and delivery times of rental equipment

• Complete reports, projects and paperwork as assigned on a timely basis

• Supervise the care of equipment; minimize waste, breakage and misuse

• Banquet check preparation and submittal for posting

• Communicate regularly with Director of Banquets

• Communicate with staff regularly and seek out staff opinion for improving operations

• Recommend purchases to Director of Banquets to ensure accuracy of requisitions to maintain set par levels

• Maintain a high level of guest satisfaction; make immediate corrective action when guest's needs are not met

• Maintain professional appearance and conduct at all times and ensure staff appearance and conduct is impeccable

• Assist in planning and executing special holiday events and functions

• Control covers and revenue

• Maintain accuracy of staff work

• Deposit cash and payment properly

• Supervise Banquet Captains and staff, maintaining standards of performance

• Conduct daily walk through ensuring banquet area is clean and maintained

• Keep back of house clean and organized

• Conduct monthly training meetings

• On site contact for in-house groups and event hosts

• Enforce local liquor and sanitation ordinances

• Review banquet event orders; communicate with Catering Director and Executive/Banquet Chef and carry out guests request according to BEO

• Develop creative and appealing buffets, props and centerpieces

• Control banquet liquor cost, secure beverage, maintain accuracy of banquet beverage consumption reports, conducts monthly beverage inventory

• All function space should be neat and orderly for purpose of showing prospective clients

• Responsible for keeping stock of all necessary equipment i.e., tables, chairs, linens etc.

• Responsible for inventory of banquet store room, china, glass, silver, etc.

• Responsible for assisting all team members in organization of kitchen items, to include, dry goods, kitchen equipment, storage containers, cleaning supplies and proper rotation and organization of all food deliveries

Qualifications

• 2-year college degree preferred

• 2 years previous experience as Banquet Manager

• 5 years Food & Beverage experience

• Knowledge of Micros System or equivalent

• Extensive wine knowledge, knowledge of food and cooking methods

• Ability to work well with people, strong organization and supervisory skills

Additional Information

Supervision Given and Received

Given: Exercises general supervision over Banquet Staff. Assigns a variety of routine tasks, sets general expectations of results expected within company's policies and procedures. Responsibilities include but are not limited to, interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Received: Works under general supervision of Director of Banquets. Receives continuing or individual assignments according to supervisor's directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.

Work Environment and Physical Demands

• Ability to be on your feet, kneel and bend for extended periods of time

• Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces

• Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance

Job Benefits

This position is categorized as a regular full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Health, Dental, and Vision Insurance Programs

• Flexible Spending Account Programs

• Life Insurance Programs

• Paid Time Off Programs

• Paid Leave Programs

• 401(k) Savings Plan

• Employee Ski Pass and Dependent Ski Passes

• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here