Banquet Manager

FM Global Norwood , MA

Posted 2 months ago

Banquet Manager

Hospitality/Food/Lodging, Real Estates, Other Careers, Hobbs Brook Job ID 2021-11279 Norwood, Massachusetts 12/04/2021

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More information about this job:

Overview:

Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties in the United States and Singapore. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit www.hobbsbrook.com. HBRE is the real estate division of FM Global.

Responsibilities:

Responsible for supervising and coordinating all activities of multiple food and beverage revenue outlets including social events, conference events, the hotel breakfast operation along with the conference break operation and the banquet beverage operation. This position is financially responsible for over $4m in food sales, $500,000 in beverage sales annually. Other financial responsibilities include payroll and gratuities, in excess of $1M annually. Responsibilities also include directly supervising the outlets manager or supervisor and assistant banquet manager, hiring, training and coaching line staff. Administrative duties include scheduling, payroll and end of event accounting responsibilities. Managerial duties include customer and staff resolution along with meeting the goals of entire Banquet department, and the F&B department. Other duties include:

  • Recruiting, training and supervising staff

  • Managing budgets

  • Assisting and providing feedback regarding menus

  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

  • Assisting in marketing and promotions of hotel and department

  • Overseeing product stock levels

  • Interacting with guests and handling customer inquiries and complaints

  • Assisting in special event coordination and reservations

  • Meets and greets guests upon arrival and departure of events

  • Prepares and presents staffing and sales reports

  • Statistical and financial record keeping

  • Constantly assessing the operation and making profitable decisions to better the property

  • Sets financial goals for department

  • Makes recommendations on upgrading equipment and service levels

  • Cash handling and administrative duties

  • Direct FOH contact for all social events

  • Continuously monitors operation and makes suggestions and improvements on service

  • Oversees performance management for FOH staff including annual merit team increases

  • Manages a staff of approximately 1 manager, 1 supervisor and 10 full time employees as well as over 20 on call employees

  • Works as a host for all social events, managing every aspect of the event from start to finish

Qualifications:

Previous Banquet experience required. Prefer 3 years manager experience in hotel or banquet facility setting

We offer our employees a wide range of benefits including career long learning opportunities, tuition reimbursement, 401 (k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more! Hobbs Brook Real Estate is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.

Please note that all FM Global visitors, including external candidates interviewing for open positions will be required to be vaccinated and should be prepared to provide proof of vaccination.

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Banquet Manager

FM Global