Banquet Houseperson

Job Summary: The Banquet Houseperson manually set-up, break down, clean and service all meeting rooms in accordance with service standards.

Qualifications

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Knowledge of various room set-ups and standard equipment preferred

Physical requirements:

• Flexible and long hours required.

• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

Duties & Functions

Fundamental Requirements:

• Understand guest needs and set up requirements

• Ability to prioritize, organize and follow through

• Ability to adhere to timeliness in completion of set-ups

• Ability to adapt to priority changes of workflow or requirements

• Ability to perform job functions with minimal supervision

• Ability to work cohesively with other departments and coworkers as a part of a team

• Complete knowledge of daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines

• Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements

• Review assignment sheets with supervisor; update completed assignments Check with Supervisor throughout shift for additional assignments

• Retrieve clean linen and skirting from laundry and stock in storage areas

• Stock and organize supply carts with designated materials and equipment. Transport to assigned function area

• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies

• Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies

• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards

• Set up table linens, skirting, and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and accordance with departmental guidance

• Refresh rooms as scheduled, following departmental standards

• Breakdown function areas as scheduled in accordance to departmental procedures. Store all reusable goods and return equipment to specified storage areas

• Maintain cleanliness and organization of work areas throughout shift

• Check under furniture for debris and remove if present; reposition furniture to correct floor plan

• Inspect condition of all furniture for tears, rips, stains and report damages to Supervisor

• Remove all dust debris, and foreign particles from upholstered furniture, including crevices and under cushions

• Vacuum banquet rooms as necessary and empty vacuum cleaner bags, replace and clean machine

• Returned soiled linens/skirting to laundry

• Report any damages, maintenance problems or safety hazards to the supervisor

• Attend department meetings

• Other duties and responsibilities may be assigned.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.