The banquet captain will supervise a team of servers at catering and banquet events. They plan, prepare, and execute banquet activities with a goal of ensuring that guests have a favorable event experience.
Common employment requirements include a high school diploma. Professional credentials, such as earning beverage service certification, can boost employability.
Banquet Captain Job Description
The Banquet captain will oversee catered events at the hotel. They may schedule banquet service personnel, assign specific tasks or services, ensure that safety and sanitation codes are followed, and train staff to recognize improper guest behavior.
Banquet captains also work with the Director of Sales and coordinate with kitchen staff to get details of the menu, food preparation activities, and service standards. They also examine the cleanliness of the venue, such as the condition of the bathrooms, prior to a function.
Banquet captains ensure that elements of a venue are ready before guests arrive, including the dining tables, bar, food, and beverages. During the event, they interact with the host to respond to any special requests or last-minute adjustments. They monitor the activities of workers and guests and respond to questions, complaints, or comments that may arise.
Once an event is over, banquet captains might review the charges incurred and collect payment.
They also supervise cleanup, inventory, and storage of supplies and equipment.
Job Information for Banquet Captains
Banquet captains must be available to work on weekends, evenings, and holidays. They must be able to stand for long periods of time, lift and carry items such as food trays and equipment and perform other duties as needed. They must also have strong organizational and decision-making skills.
The banquet captain is an important member of a hotel team and must be comfortable assigning personnel with specific tasks and working closely with kitchen staff, front desk, sales and department leaders. It is up to a banquet captain to ensure dining tables, bathrooms, food, and beverages are all ready prior to an event. Once an event is complete, they often supervise cleanup and storage duties.
TPG Hotels And Resorts