Banquet Captain

The Crowne Plaza is searching for an experienced Banquet Captain who will be responsible for supervising the Banquet Servers in a positive manner.

Job Functions

• Meet and greet clients.
• Oversee in house catered functions.
• Responsible for making the function space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
• Provide excellent customer service and ensure customer needs are met.
• Supervise events and team members throughout service.
• Guide the Banquet Servers in set up of tables and place settings.
• Resolve staff and customer concerns quickly and efficiently.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
• Other duties as assigned

Qualifications

• Supervisory experience preferred.
• High school or equivalent required; college degree preferred.
• Good computer skills including Word and Excel.
• 2+ years of convention hotel experience or related field preferred.
• Excellent interpersonal and guest service skills.
• Have the ability to make connections with people, motivating and inspiring them to achieve results.
• Demonstrate strong initiative and self-direction.
• Ability to work at a fast pace and results oriented.
• Ability to understand, quickly react and motivate others to adapt to the changing organization.