Banquet Captain | Full-Time | Jungle Island

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.

This role will pay an hourly wage of $16 plus tips

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

job expires 9/30/2024

About the Venue

Jungle Island, a favorite South Florida landmark, is an intimate zoological park located in the heart of Miami, between downtown Miami and South Beach.

Building upon a rich tradition that began in 1936, Jungle Island is home to some of the world's rarest and most exotic animals. Park guests enjoy engaging animal shows and informative exhibits while strolling by streams and waterfalls under a lush canopy of tropical trees. Guests can choose to participate in hands-on interactions with fascinating animals or go on guided behind-the-scenes VIP tours. Jungle Island enriches the lives of park visitors through immersive, real-life jungle experiences centered on adventure, animals, discovery and play. With its newly renovated Treetop Ballroom and picturesque outdoor spaces including a private beach, the 18-acre park also serves as Miami's destination for extraordinary events. Discover Jungle Island today.

Jungle Island: A South Florida Tradition for 80 Years

Jungle Island, Miami's premier entertainment destination, combines the beauty of Miami's tropical landscape with a jungle full of extraordinary animals from around the globe. Building upon its rich 80-year history, today's Jungle Island is a contemporary theme park, featuring extremely rare twin orangutans and over 300 vibrant birds, including the world's only trained Cassowary .

Jungle Island began its history in 1936 as Parrot Jungle. Created by Franz Scherr with the idea of an attraction where birds could "fly free," Parrot Jungle was originally located in south Miami and was known primarily its wide array of exotic birds including Pinky, the high-wire bicycle riding cockatoo, and our world-famous pink flamingos who have been prominently featured in the opening credits of television's Miami Vice.

The park has evolved over the years under the direction of its current owners who purchased the park in 1988. After Hurricane Andrew, the owners set their sights on continuing to develop the park on Watson Island. After construction was completed in 2003, the Watson Island location opened for business as Parrot Jungle Island.

The evolution of the Jungle has led to the renaming of the park as Jungle Island to better encompass the wide variety of animals, plants and activities available.

Jungle Island lives up to its name with unusual flora, from the extraordinary African sausage tree to a collection of rare cycads. Visitors to Jungle Island can stroll along the 1.35 miles of winding, covered trails while enjoying the many special exhibits, attractions and tours that are available. As Miami's brightest and most unique destination, Jungle Island continues to delight the thousands of people who visit Miami each year.

Responsibilities

• Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.

• Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.

• Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.

• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.

• Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.

• Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.

• Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.

• Regularly reviews banquet schedule for changes, calendar of events, and special events.

• Incorporates safe work practices in job performance.

• Regular and reliable attendance.

• Performs other duties as required.

Qualifications

• High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

• Must meet state age requirements for handling alcoholic beverages.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.