Banquet Captain

Four Seasons Hotels Ltd. Denver , CO 80208

Posted 1 week ago

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Four Seasons Hotels & Resorts, Employer of Choice

"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Four Seasons Hotels & Resorts is FORTUNE Magazine's "100 Best Companies to Work For," a recognition earned since the survey's inception in 1998.

Four Seasons Hotel Denver

Located in the heart of Denver's theatre district, the Hotel offers 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated, progressive steakhouse, EDGE; a luxury spa and salon; and a rooftop oasis with pool.

Four Seasons Hotel Denver is honored to be recognized AAA Five Diamond since 2015.

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to provide exceptional service. Be part of a cohesive team with opportunities to build a successful career with global potential.

As a Banquet Captain at the Four Seasons Resort Denver, you would be responsible for overseeing the set-up and the service of the function assigned by the Banquet Director.

Preferred Qualifications and Skills

  • Fluent English (written, spoken and reading)

  • Experienced in all aspects of banquet service

  • 2 years minimum banquet experience and/or food and beverage management/supervisory experience

  • Strong motivational skills

  • Excellent leader and trainer

  • Possesses an eye for attention to detail

  • Strong commitment to service

In this role, you will:

  • oversee the set-up of functions including checking of the physical layout of the room, providing the servers with the proper set-up information, and posts updated function sheets in the Banquet kitchen
  • oversee the service of the function assigned by the Banquet Manager to insure the success of the function and staff adherence to all service rules
  • meet individual hosts and makes him/herself accessible to the host for any need that may arise
  • properly close all banquet checks and complete the Captain's log book at the completion of the function
  • oversee the clean-up of all functions and insuring the proper removal and storage of hotel linen and skirting
  • report all incidents to the Banquet Manager
  • prepare and post daily room assignments for servers including specific times for set-up and service
  • oversee proper clean up, handling and storage of all props and specialty china
  • assist the Banquet Manager in the annual performance evaluation of the banquet servers
  • respond properly in any hotel emergency or safety situation
  • perform other tasks or projects as assigned by hotel management and staff
  • ensure the proper care, security and maintenance of hotel equipment through proper supervision of service personnel
  • constantly monitor the staff's appearance, attitude and degree of professionalism to ensure their strict adherence to Four Seasons' standards of quality service

What to Expect:

  • Hourly: $15.27 plus service charge

  • Be part of a cohesive team with opportunities to build a successful career with global potential

  • Medical, dental, and vision insurance

  • Holiday, vacation, and sick pay

  • Discounted RTD Flex Pass for employees

  • 401k participation with a company matching program

  • Complimentary stays at Four Seasons worldwide (subject to availability)

  • Access to the Hotel's health club facilities

  • Free employee meals prepared by the culinary team

  • Complimentary dry cleaning of employee uniforms

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf


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