Banner DBA (Ellucian Banner, Cloud Application Administrator)

Ellucian Inc. San Francisco , CA 94118

Posted 11 months ago

Employee Type: Full - Time

Ellucian designs technology that powers the educational mission of colleges and universities around the world. Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for today's students and higher education institutions. More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning.

This is a remote-based position operating on West Coast business hours

Ellucian, an enterprise SaaS/Cloud Technology company disrupting the Higher Ed community.

Ellucian is the largest provider of ERP systems and cloud services to the Higher Ed market. We are exclusively focused on serving Higher Education; providing flexible & scalable hybrid cloud solutions that help colleges and universities improve & enrich the education experience by providing a fresh, modern, and more connected experience for both student & faculty. Our solutions are all Cloud-ready, all tied together with a first-of-its-kind data model and technology platform.

Job Responsibilities:

  • Database & application installation, configuration and maintenance according to established best practices

  • Develop and implement backup, recovery, and cloning of all databases

  • Proactively monitor and optimize system performance using tuning, optimization, AWR, and other methods

  • Subject matter expert in providing detailed planning information to project coordinators to assist in planning of service requests, implementation steps, corrective actions, upgrade recommendations and optimization steps for Oracle and Ellucian technologies and products

  • Script to automate common repeatable tasks across the spectrum of supported products and technologies

  • Manage multiple projects simultaneously and able to adapt to changing business goals

  • Publish, improve and maintain technical documentation along with processes and procedures

  • Engage in continuous learning and adoption of new concepts, technologies and problem-solving techniques

  • Participate in after hours on-call process

Required Skills:

  • Proven professional and technical experience in an enterprise cloud environment with a focus on customer service and delivery role managing and mitigating escalations

  • 5+ years of experience with Oracle Relational Database Administration (11g and 12c), installation, and configuration management

  • Strong knowledge on Oracle SQL & PL/SQL, Oracle Recovery Manager (RMAN), Weblogic Server, Oracle Fusion Middleware (Forms and Reports), Operational Data Storage (ODS)

  • Good experience with Single Sign-on Configuration/Support (SSO)

  • 5+ years of experience with enterprise scale Linux Administration

  • Administration of web servers running Tomcat, Apache, IIS, Nginx

  • Bash/Shell Scripting

  • ITIL Knowledge (Incident, Change and Problem Management) and related tools (ServiceNow)

  • A desire to resolve problems and not just incidents or events. Possess the tenacity to delve to the root of the problem quickly, understand why it happened, and prevent it in the future

  • Works well with cross-functional global and remote teams

  • Proven ability to collaborate with team members to achieve successful customer outcomes

  • Strong presentation, verbal and written skills, excellent customer service, as well as high attention to detail

Desired Skillset (Plus to Have):

  • Hands-on operational experience with Amazon Web Services (AWS)

  • Ellucian Banner ERP Administration, installation, and configuration

  • Knowledge of Ellucian Banner Oracle tables

  • Supported Banner Document Management, Degree Works, Banner Enterprise Identity Services (BEIS), Application Navigator, Job Submissions, 3rd party integrations (ie. Touch-Net, E-visions, Argos Report Writing, etc.)

  • Proficient with automated deployment and upgrade tools, including Ellucian Solution Manager (ESM)

Education / Certifications:

  • B.S (Computer Science/Engineering) or equivalent preferred. Similar qualifications with adequate experience will be considered

  • Oracle Certified Professional Certification

  • AWS Certification, a plus

INDREMOTE

#LI-CW1

Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge.


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Banner DBA (Ellucian Banner, Cloud Application Administrator)

Ellucian Inc.