Bankruptcy Specialist

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it is how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About-Gesa Credit Union

Role Summary:

Reporting to the Collections & Loss Mitigation Manager/Team Leader, the Bankruptcy Specialist is responsible for all loan portfolios through the current bankruptcy processes. The Bankruptcy Specialist works with members and/or bankruptcy attorneys to make sure all deadlines are met, and other tasks assigned by the Collections & Loss Mitigation Manager/Team Leader, the VP of Collections & Loan Servicing, or the EVP Member Support and Service Administration.

What You Will Be Doing:

• Responsible for developing a working relationship with bankruptcy courts, counsel, and the board of trustees.

• Able to research account issues as necessary and demonstrate effective problem-solving skills.

• Process all bankruptcy accounts in accordance with policies, procedures, and processes in place.

• Analyze and reconcile files to ensure proper posting of trustee payments.

• Perform final reconciliations as bankruptcy accounts are discharged, dismissed, paid in full, etc.

• Process and file proof of claim with the court. Bankruptcy claims will be filed electronically.

• The Bankruptcy Specialist will make sure all assets are correctly reported and work with necessary parties regarding collection efforts.

• Audit bankruptcy files for compliance with federal and state regulations.

• Responsible for monitoring internal bankruptcies processing errors and collaborating with the team member and/or department to find common resolution.

• Maintain working relationships with counsel and/or third-party vendors to file necessary court documents to protect credit union assets.

• Ability to read, understand, and analyze loan and bankruptcy information to determine appropriate actions.

• Must understand and perform Bank Secrecy Act (BSA) functions, as applicable to job responsibilities.

• Attend credit union training sessions, conferences, or seminars as approved by supervisor.

• Maintain awareness and adhere to all policies and regulations established by the credit union.

• Processes loan payments including bankruptcy and collection agency payments for posting.

• Maintains a high level of confidentiality within the accounts control function and administrative offices relative to any information received directly or indirectly at all times.

• Maintains effective oral and written communication with all credit union members, vendors, and internal team members to ensure coordination and exchange of information for accomplishing credit union goals and objectives.

• Works independently and as a team member while making recommendations and using sound judgment.

• Attends work-related courses and seminars and pursues a program of self-development.

• Contributes to effective department and credit union operations by performing other related duties as assigned. Reviews and improves work methods and standards to increase efficiency.

• Inform manager of any documentation issues including missing documentation, and/or need for follow up.

• All other duties as assigned.

About You:

• Ability to organize, prioritize and respond simultaneously to multiple tasks and requests.

• Ability to promote a team environment and participate in a cohesive team environment.

• Ability to effectively communicate ideas and information, both orally and in writing.

• Ability to professionally interact with members and team members at all times.

• Ability to work in a fast-paced environment and adapt quickly to change.

Qualifications

What You Will Need:

• High school diploma or equivalent required.

• Basic knowledge of Collections practices and the law as it applies to the collection of delinquent accounts and bankruptcies.

• General office skills including typing, filing, and professional telephone skills.

• PC skills including the following Microsoft suite software applications: word processing (Word) and spreadsheets (Excel).

• Ability to prioritize assignments and handle multiple tasks at one time.

• Ability to complete assignments with a high level of accuracy and attention to detail.

• Ability to maintain confidentiality.

• Ability to work independently with minimum supervision and be a team player.

• Ability to maintain a positive and professional image through effective verbal and written communication.

• Ability to assist members, vendors, and staff effectively.

• Ability to handle oneself in stressful situations.

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay

• Medical, Dental, Vision, and Life Insurance

• 20 days/year accrual of Paid Time Off - Plus 10 Paid Holidays!

• 401(k) Match

• Incentive Program

• Tuition Assistance and Student Loan Repayment

• Commuter Benefits

• Paid Time Off to Volunteer in the Community

• Product discounts

• Engaging Work Environment

• Rewards and Recognition Programs

Salary Range:

$24.34-$36.50

Get wise to what is possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)