Balancing Analyst I PT

Bank OZK Ozark , AR 72949

Posted 1 week ago

Basic Qualifications:

  • High school diploma or equivalent

  • One (1) year experience with computers, including Microsoft Excel

  • Ability to work extended hours as necessary

The Balancing Analyst I assists the Deposit Operations Balancing Manager in all duties within the Deposit Operations Balancing department including responding to Branch requests for assistance either by phone or email. These request may be related to cash processing, Stop Pays, Non-Posts, BounceProof. The Balancing Analyst I performs these responsibilities in a professional and accurate manner, according to Bank policies, procedures and established compliance regulations. In addition, the Balancing Analyst I performs initial problem analysis when system problems occur. This position will require a Saturday schedule from 7AM-12PM

Essential Job Functions:

  • Assists branch employees with transactional processing issues.

  • Balance Bank of the Ozarks checking accounts, and general ledger accounts

  • Balance Automatic Teller Machines (ATMs) and work with Branch personnel to resolve outages

  • Process unposted items for deposit applications and the general ledger

  • Balance secondary Correspondence accounts

  • Verify Stop Payments and Delayed Availability forms

  • Perform general functions of the BounceProof program

  • Process Research requests

  • Monitor internally used General Ledger accounts for transaction appropriateness

  • Monitor Safe Deposit Box reports and perform system maintenance for Safe Deposit Box accounts as needed.

  • Process Asset Verifications and government requests, such as Medicaid and Social Security Administration.

  • Maintain good attendance and punctuality to work.

  • Utilize Excel spreadsheets in completing daily job tasks.

Knowledge, Skills and Abilities:

  • Excellent written and verbal communication skills

  • Ability to adapt well to change

  • Respond promptly to customer needs.

  • Ability to maintain confidentiality.

  • Ability to troubleshoot issues with standard transactions

  • Demonstrate accuracy and thoroughness

  • Treats people with respect

  • Follows Bank policies and procedures

  • Strong computer skills

  • Ability to work well under pressure and with deadlines

  • Effective verbal and written communication skills to deal appropriately with internal and external customers.

Equipment Used in Job Performance/Working Environment:

  • Computer

  • Telephone

  • Copier

  • Facsimile Machine

Major Job Demands (Physical/Mental):

  • Knowing and following bank policies and procedures

  • Decision-making

  • Problem Solving

  • Ability to multi-task and effective deal with repeated interruptions.

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