Nothing Bundt Cakes Savannah , GA 31401
Posted 2 days ago
Tired of working nights and weekends? Tired of 7-days a week? Our bakery is closed every Sunday and does not require those crazy 3am shifts. Our bakery hours are 10am
Accountabilities/Duties:
Team Leadership
Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.
Engages frequently with team members to gain insight into workload and progress, address any challenges and course-correct as needed.
Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner.
Identifies future leaders and cross-trains team members as appropriate to build individual capabilities and ensure adequate bakery coverage.
Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.
Business Operations
Facilitates the opening and closing of the bakery, including cash-drawer balancing
Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries
Creates and communicates weekly sales productivity goals, cake production plan, and team schedule, and adjusts bakery coverage based on changing business trends
Sets inventory par levels based on production demand and sales forecast monitors stock levels, processes weekly supply orders and conducts monthly inventory
Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures
Manages all controllable expenses, including labor, COGS, maintenance, and supplies, to maximize profitability
Performs administrative functions, including payroll processing, sales, labor and product inventory reporting,
Core Values and Leadership Competencies:
Servant's Heart
Goes above and beyond to support and develop the team and create a superior guest experience
Keeps the good of the team and guests ahead of personal interests or gain
Leads by example and displays humility and empathy for others
Spirit of a Champion
Demonstrates an intense drive, a commitment to excellence and a passion to succeed
Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control
Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts and energizes others
Builds positive, productive relationships and communicates often and openly
Serves as a strong Cake Celebrity/Brand Ambassador in the local community
Knowledge, Skills, and Abilities:
Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability
Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues
Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form
Excels at delegating duties, communicating clear expectations, directing others' work and managing performance
Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills
Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action
Demonstrates strong learning agility, with a passion to grow and excel
Education, Certifications and Work Experience Requirements:
High school diploma or GED; post-secondary education is a plus
1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or food service industries
Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives
Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs
Foodservice safety training certificate (or required to obtain within 30 days of employment)
Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies
Work Availability:
Must have the flexibility to work various shifts including weekends and holidays
Expect 40 hours weekly with increased hours during major holiday seasons
Bakery hours are 10:00am
Compensation:
Nothing Bundt Cakes