Bakery Director

94560

Director of Operations

94560

Our client, in the food production space, is on the market to add a Director of Operations to their team. The Director of Operations oversees and directs all aspects of bakery operations including production, finance, quality assurance, continuous improvement, and environmental/safety compliance. This leadership role is responsible for establishing performance goals, developing policies and procedures to maximize efficiency and minimize costs, ensuring regulatory adherence, and managing personnel to drive safety, quality, customer service and productivity metrics. The Director of Operations provides strategic direction, implements financial plans, cultivates customer relationships, and spearheads operational excellence initiatives across the bakery facility. Strong leadership, communication abilities, process knowledge and proficiencies in areas like budgeting, data analysis and supply chain management are vital for success.

Responsibilities:

• Lead managers and staff to deliver and exceed performance metrics in areas of safety, quality, customer service, costs, inventory management and production.

• Establish goals for facility performance metrics in safety, quality, productivity, and cost.

• Manage, analyze, create reports, and develop recommendations from the key metrics of bakery operations.

• Oversees the coordination and scheduling of production to meet sales and marketing demand levels to established service expectations.

• Develop policies and procedures targeted to eliminate downtime and improve bakery efficiencies.

• Supports and directs location Continuous Improvement programs.

• Perform production area walkthroughs, investigate problem areas, determine cause, mitigate to ensure policy conformance.

• Ensure bakery is inspection ready at all times.

• Oversee Warehouse FEFO (First Expired First Out) practice, and adherence to cleanliness and operational standards.

• Set forth standards for safety.

• Ensure accident/loss prevention and security policies are followed.

• Ensure bakery is compliant with all local, state, and federal environmental regulations.

• Develops and implements financial and non-financial objectives for the location including the annual budget, financial forecasts, and operating plans.

• Ensure all departments perform within budgeted operating standards.

• Plans and directs customer relations activities through development of effective relationships with key customers.

• Along with FSQA will manage customer complaint resolution; manage vendor issues; ensure product meets customer specifications and expectations.

• Coordinates the selection, motivation, and development of the employees of the bakery to ensure all positions are ably staffed and future management is developed.

• Foster positive employee relations.

• Drive improvements in employee retention and skill development.

• Perform other duties as assigned or required. Supports and participates in special projects as assigned.

Qualifications:

• Bachelor's Degree (Business, Engineering, Operation Management, Finance) and 7 years food manufacturing experience, including managerial experience OR Associates Degree (Business, Engineering, Operation Management, Finance) and 10 years of food manufacturing experience, including managerial experience.

• Quality, accounting, engineering, or production background in food manufacturing.

• Excellent leadership, communications (both written and verbal) and team building skills.

• Ability to manage vendors at the local level.

• Experience working in a TPM (Total Productive Management) Environment.

• General knowledge of process equipment and regulatory compliance.

• Budgeting experience in manufacturing. General overall P&L knowledge.

• Good writing, mathematics, analytical and critical thinking skills.

• Basic accounting knowledge.

• Computer literate with proficiency in spreadsheet and word applications.