Bakery Department Manager

Kroger Omaha , NE 68102

Posted 3 months ago

Company Name: Baker's

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Plan, organize, train, and direct Bakery Department associates; perform production and customer service functions; maximize store sales and profits Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Train and schedule employees to provide prompt courteous service.

  • Respond promptly, tactfully, calmly, courteously, and professionally to customer or associate comments, complaints, requests, accidents, and questions.

  • Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and insure proper accounting of product received and balance on hand.

  • Perform and direct others in pricing, displaying of merchandise, proper signage, product rotation, freshness, quantity and quality.

  • Prepare bakery items including cakes, tortillas, pastries, cookies by shaping/forming, baking, and decorating.

  • Maintain display kiosks around bakery by stocking product, rotating product, and marking product with prices.

  • Clean and maintain work area.

  • Engage yourself and counsel associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.

  • Implement company programs and adhere to company policies and procedures, particularly in the area of the maintenance of a work environment free of unlawful harassment or discrimination.

  • Provide input on department budgets, goals, and results and maximize department and store sales and profits.

  • Maintain equipment and facilities properly and safely in accordance with company policies and procedures.

  • Assist on special projects such as periodic inventories, store resets, remodels, catering, weddings, and events.

  • Respond to any emergency situations that may arise at the store location during or outside of regularly scheduled working hours. Receive phone calls and/or report to work when necessary to effectively resolve the emergency.

  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Willing work weekends and holidays.

  • Strong diplomatic written and verbal communication skills.

  • Demonstrated aptitude to manage people and organize workloads.

  • Ability to make intelligent decisions quickly.

  • Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.

  • Personal initiative and follow through to completion.

  • Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department.

  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.

  • Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of bakery products.

Desired Previous Job Experience:

  • Bakery work experience and/or backup manager experience.

  • Past work record reflects dependability and integrity.

  • Understanding of all key components of department operations

  • Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Education Level: None

Required Certifications/Licenses: None

Position Type: Full-Time

Shift(s): Day; Evening

Regions: Midwest

States: Kansas


Jobs at Dillons, Baker's, and Gerbes: At Dillons, Baker's, and Gerbes, we are always looking for friendly and reliable people for a variety of positions, including management opportunities for those with retail management experience. We offer competitive wages and benefits, a flexible schedule, and room for career advancement. If you're interested in a new opportunity with our company, complete an online application today.

Company Overview

Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: NE || Omaha || 4405 North 72Nd St. || 68134 || Baker's || [[mfield2]] || Customer Service || Employee || Non-Exempt || Full-Time || None

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Bakery Department Manager