Baker

United Family Of Stores Odessa , TX 79760

Posted 3 weeks ago

Summary:

The Operations Supervisor will plan, direct and assign work activities in a manufacturing or distribution department. This position will also support and implement policies and procedures and recommend improvements in operation methods, equipment, people, materials and working conditions.

Responsibilities:

  • Provides an extraordinary guest experience whether the guest is shopping online, virtually, or instore

  • Meets or exceeds established and agreed upon sales goals

  • Answers guest inquiries and assists with navigating the shopping experience

  • Provides timely and accurate information to the guest and places a summary of the interaction into a customer relationship management system

  • Researches, locates, and provides product solutions that aid the guest in making purchasing decisions

  • Schedules virtual or instore appointments on behalf of the guest and maintains a digital calendar

  • Upsells products and services

  • Offers and explains available payment options

  • Enters sales orders and accepts payments

  • Initiates outbound communication to guests with the intent of driving promotional campaigns

  • Supports the recovery of guest sales

  • Remains up to date on all the products and services that the company offers

  • Interacts with team members and guests in a way that reflects our culture and core values: Love, Home, Trust, Team, Wining

  • All other duties and projects as assigned

  • Demonstrate the Company's Core and Growth Values in the performance of all job functions.

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Baker

United Family Of Stores