Hope things are doing well at your end.
I have an urgent permanent opportunity of Avamar Backup Consultant(L-3) in GA. If this position suits you well, please share below details along with your updated resume ASAP.
Title: Backup Consultant (Avamar)- (L-3)
Location: Alpharetta, GA
Adhering to SLAs
Reporting to the Track Lead / Team Lead
Helping team members in case of Issues/Technical Problems
Handling tickets / requests
Troubleshooting technical issues
Responsible for successful completion of Installation, configuration and migration
Ensure maximum uptime according to the SLA
Responsible for building / maintaining a test environment
Improves and maintains customer and employee satisfaction
Implementing Backup/Restoration Strategy for 24x7 operation support
Applying patches/upgrades to maintain security level
Monitoring and optimization of the performance Backup environment
Liaise and work with hardware/software vendors.
Maintenance of Avamar capacity & availibility
Backup, restore operations and Avamar replication responsibility
Backup client configuration and troubleshooting through MCS
Trouble Avamar related issues.
Provide assistance to various infrastructure teams.
Update necessary documents on regular basis (SOPs,Trend,Handover,daily,weekly and monthly reports)
Knowledge on Architecture of Avamar & other backup tools.
Knowledge of EMC DPA
Develop Team members and guide them.
Develop Best practices for backup and automated task.
Familiar with datacenter best practices.
Installing and configuring backup devices and objects.
New technology awareness and research skills are necessary.
Familiar to perform root cause analysis and troubleshooting in complex environments.
Familiar to do performance analysis and identify bottlenecks.
Analysis of basic on backup technology and related tasks.
Excellent communication and conversation skills (Verbal and Written)
Good documentation skills
Good working knowledge of MS OFFICE
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCLs value and its methodology
Years of Experience
Total : 8-9+ Years of experience
Relevant: Minimum 6 Years relevant working knowledge of Enterprise-class EMC products
working knowledge of Enterprise-class backup tools e.g. Netbackup
Certification requirements (Optional)
Backup, Avamar, Troubleshooting
HCL America Inc.