Backroom/Store Support Team Leader Full Time + Benefits (Willow Grove)

Sears Willow Grove , PA 19090

Posted 2 months ago

Job Description:

Req/Job ID: 1007750BR

Employing Entity: Transform SR LLC

Employment Category: Regular, Full-time

Job Function: Sales Support

Store ID: 01354: Sears Willow Grove PA

The Store Support Lead is responsible for demonstrating an exceptional Member experience by engaging the Member and prioritizing the Member's needs over task. Helps complete all tasks associated with the backroom, store operation processes, footwear, and on the floor responsibilities.

Completes activities within the entire store as assigned. coordinates the completion all backroom and merchandise logistics with store

leadership, unloading delivery DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat,

orderly, and safe manner and executes all new receipt functions. Stock locates any overstock in stockroom.

Job Requirements

JOB DUTIES/RESPONSIBILITIES:

  • Ensures consistency and effectiveness of service for enhancing the Member experience by greeting any Members in a professional and engaging manner demonstrating a Member First experience

  • Provides superior Member experience in the footwear by ensuring seamless merchandise replenishment, merchandise presentation, signing and all ad sets Participates in unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions

  • Regularly checks the floor and also ensures that Members are served promptly at Merchandise Pick Up to meet the 5 minute Guarantee

  • Helps with all DV scans and FS scans and completes follow-up actions

  • Helps other associates, together with store leadership, to understand the importance and execution of Out of Stock Pull List and stocks/replenishes the merchandise on the floor

  • Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset. Serves as a resource for effective execution in these areas

  • Maintains up to date knowledge and shares with other associates of applicable National Presentation Standards

  • Versed in the benefits of Shop Your Way, the elements of a WOW experience, and is able to sell the program to Members. Assists other associates to understand the full benefit and workings of the program

  • Adheres to merchandise/inventory protection standards, all shrink procedures and regularly mentors the shrink process

  • Ensures, in collaboration with store leadership, that all Store Support Associates use proper merchandise handling and safety equipment and adhere to safety requirements. Serves as a role model, and personally contributes to attainment of backroom goals, bin checks, one line processing/shipping and return processing happen in an efficient and timely manner

  • Responsible for keeping the department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers

  • Performs accurate count updates and inventory adjustments and assists in helping others to understand the importance of these processes

  • Adheres to merchandise protection standards

  • Performs other duties as assigned

REQUIRED SKILLS:

  • Basic reading, arithmetic, and writing and excellent oral communication skills

  • Demonstrated sales experience

  • Ability to work independently and maintain personal productivity

  • Basic Internet navigation skills

  • Working while standing for long periods of time

  • Lifting and holding bulky and large-sized merchandise, up to 50 lbs

  • Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job

  • Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions

PREFERRED SKILLS:

  • Strong merchandising, and organizational skills

  • Excellent communication skill

  • Team building

JOB REQUIREMENTS:

  • High school diploma or equivalent

  • 1-2 years of related experience

  • Valid Driver License for the State of employment

  • 18 years of age or older

#Stores

1354

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Asset Protection Supervisor Full Time Willow Grove

Bloomingdales

Posted 4 days ago

VIEW JOBS 1/14/2022 12:00:00 AM 2022-04-14T00:00 * Quarterly Performance Bonus * Employee Discount at Bloomingdale's & Macy's Stores * Day-1 Medical*, Dental, Vision Benefits & More * Paid Time Off * Flexible Scheduling * Full-Time Colleagues Only About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Asset Protection Supervisor (APS) supports Asset Protection Management in leading the implementation and execution of all necessary asset protection programs, which includes: leading the external and internal investigations programs, executing all components of the shortage control and safety programs, and driving shortage and safety awareness within the location via all tools and resources provided. The APS will train, develop and coach the performance of the AP Associates in the location, ensuring they follow all policies and procedures as it pertains to external apprehensions, record retention, shortage control and safety programs. The Asset Protection Supervisor must consistently act with integrity, humanity and respect. As a player coach for the AP team, the Supervisor is a role model of customer centric behavior through asset protection and good stewardship of time and resources. Essential Functions: * Supervise the execution of Internal Investigations and external Protection Program; ensuring staff follows all policies and procedures as they pertain to apprehensions, closed circuit television (CCTV) usage, and record retention etc. * In conjunction with Store Leadership communicate the safety and shortage action plans/programs. * Develop and maintain positive relationships and open lines of communication between Asset Protection, Store Leadership, Store Associates, Central, and peer Asset Protection teams. * Maintain building security; open and close the building when appropriate Qualifications and Competencies: * High School Diploma or equivalent required * 1-2 years direct experience * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers * Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays * Must satisfy licensing requirements (as required by state or local jurisdiction) Physical Requirements: * Position requires prolonged periods of standing/walking around store or department * May occasionally involve reaching above eye level, stooping, kneeling, or crouching. * Must be able to apprehend shoplifters * Ability to sustain long periods of time enclosed in surveillance areas. * Frequently lift/move up to 30lbs STORES00 Bloomingdales Willow Grove PA

Backroom/Store Support Team Leader Full Time + Benefits (Willow Grove)

Sears