Background Check Specialist

Agency Overview:

DOR's mission is to gain full compliance with the tax, child support, and municipal finance laws of the Commonwealth. DOR is committed to enforcing these laws in a fair-minded and respectful manner.

Vision Statement:

Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support, and municipal finance laws in ways that are innovative, customer-focused, and transparent.

Department Overview:

The Office of Ethics & Employee Responsibility's (OEER) main mission is to promote accountability and transparency within DOR by administering and enforcing the DOR Code of Conduct and the Article 29 Professional Standards, as well as all applicable DOR Policies and Procedures, Executive Orders, and all relevant State and Federal statutes.

Position Summary:

The Background Check Specialist position within OEER is charged with conducting background checks which include, but not limited to, Criminal Record Checks, FBI Fingerprint Checks, and Sex Offender Registry Checks.

Duties and Responsibilities (these duties area general summary and are not all inclusive):

• Implements and controls the process for conducting background checks and educational degree verifications for job applicants, promotional applicants, and applicable vendor employees.

• Applies accepted techniques, methods, and practices to conduct CORI and Extended Background Investigations, including but not limited to reviewing all information available to determine the necessary scope of investigative techniques to be used.

• Prepare OEER memoranda and reports of investigations in conformance with accepted writing and reporting standards outlined in OEER's Background Investigation Policy and Procedures.

• Ensure the daily monitoring and processing of all background check requests and criminal record results sent to OEER's Outlook inbox/es.

• Maintain and ensure all results are processed and proper notification of suitability provided to the interested parties in a timely fashion, per OEER's Background Investigation Policy and Procedures.

• Ensure the agency's compliance with IRS Pub. 1075 as it relates to background checks by tracking all current employees' fingerprinting status and coordinate reprinting, when necessary, along with all local criminal record checks.

• Communicate with police departments and Court personnel to obtain all official records required in order to verify and confirm the accuracy of criminal records.

• Communicate with individuals relative to their background and to officially document in investigative reports. investigations to verify and confirm the accuracy of their criminal records, obtain relevant explanations relating to their criminal records.

• Ensure that all CORI and Fingerprint information is always properly safeguarded and secured per DOR policies and procedures.

Preferred Qualifications:

• Knowledge/experience of performance of Criminal Offender Record Index Checks as well as the ability to analyze and interpret findings.

• Ability to work in a fast-paced environment and be able to provide accurate information on demand.

• Ability to maintain confidential information and exercise discretion in handling confidential information.

• Ability to communicate clearly and effectively in oral and written expressions.

• Ability to maintain accurate records.

• Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.

An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.

DOR utilizes a hybrid work model where employees work both in-office and remotely, depending on operational needs. Candidates must ensure they have the appropriate work environment for telework, including but not limited to, connectivity, and resource access to conduct their job duties while remote. Candidates must be able to supervise and be supervised remotely and must be able to work effectively in an isolated setting. Candidates must be organized, highly disciplined, conscientious, motivated, and committed to utilizing identified tools for successfully performing in a remote setting. Candidates must be available to travel to their officially designated work location with as little notice as the same workday should an exigent circumstance arise.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.