Effectively perform all competencies per the Back Office Skills Checklist.
Perform the patient rooming process per established protocol, including interview patient and measure vital signs.
Administer medications and perform procedures as ordered/instructed by provider.
Maintain effective and organized systems to ensure:
timely patient flow,
rooms are stocked with adequate supplies,
maintenance of instruments
all related reports and information are available in the Electronic Health Record
maintenance of all logs and required checks
patient follow-up and messages are handled in a HIPAA-compliant manner
Follow established policies and procedures for labeling and collecting all specimens, using appropriate media as directed by provider.
Maintain current knowledge of medications, sterile techniques, and policies and procedures. Dispose of contaminated/non-contaminated materials sharps in the appropriate disposal container.
Ensure documentation is complete, accurate, timely, and reflects patient's plan of care. Submit charges for MA-performed services in a timely and accurate manner per office protocols.
Adhere to all organizational policies and procedures.
Provide instructions and results to patient as ordered/directed by Provider.
Perform any additional or miscellaneous duties as requested by the provider or management team within the scope of knowledge, ability and practice.
Experience and Education Requirements:
Three (3) years of back office medical assistant experience preferred.
General clerical skills to include typing, filing, scanning and calculator use.
Electronic medical records experience preferred.
High School graduate or equivalent.
Medical Assistant Certificate required.
Current BLS for Healthcare Providers
Memorialcare Health System