Baas06-2024-00678-Senior Office Support Specialist-Casper

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Corrections is seeking a lead office support specialist to join the Field Services Division for the Casper Probation and Parole office. This position is responsible for executive-level administrative work involving independent and delegated functions, thereby ensuring the Wyoming Department of Corrections' commitment to public safety.

Human Resource Contact: 307-777-6136 /deborah.hale@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Performs executive-level administrative and support duties.

• Establishes work standards and procedures for support staff for maximum office efficiency.

• Manages the day-to-day operations of assigned programs, projects, or functions between a variety of sources, as well as the office maintenance and inventory; may provide oversight of a regional office.

• Acts as a resource to provide information or interpretation of agency-specific rules/regulations to staff, the public, or other government entities, and/or to determine the most effective way of meeting the needs of management, staff, clients, or customers.

• Interprets and evaluates legal orders to ensure correct classification and supervision of adult felony and misdemeanor offenders.

• Delegates work assignments; monitors/reviews quality of work; schedules staff; provides technical assistance and training of support staff.

• Plans coordinates and facilitates meetings.

• Review cases, applications, files, records, etc. to determine the action to be taken.

• Responsible for program integrity assurance.

• Provides support staff feedback to district managers

• Develops/implements corrective action plans for the resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future.

• Works closely with the District Attorney, District Court, and other State agencies.

• Creates and edits reports & documents for management.

• Manages schedules and timelines for managers.

• Provides management and oversight of all office equipment and supplies.

• Responsible for processing, maintenance, and quality control of records and documents.

• Coordinates program functions between a variety of sources.

• Performs other duties as assigned by District Manager, and Regional Manager.

Qualifications

PREFERENCES:

Preference will be given to those with at least two years of progressive work experience in business, and criminal justice exposure.

KNOWLEDGE:

• Knowledge and skills in customer service and the ability to work professionally with offenders and the public.

• Knowledge of fiscal procedures and record keeping.

• Knowledge of applicable computer applications.

• Knowledge of records processing and maintenance procedures and systems.

• Knowledge in the preparation of complicated documents, regulations, and policies related to the department.

• Knowledge and understanding of the agency, and each respective division/program.

• Knowledge of investigating alleged non-compliance.

• Knowledge of State Law; departmental and federal confidentiality policies;

MINIMUM QUALIFICATIONS:

Education:

Associate's Degree (typically in Business)

Experience:

0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR

Education & ExperienceSubstitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.

• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-Exempt

• The Wyoming Department of Corrections is a Drug-Free Workplace. All staff are subject to drug testing while employed by the WDOC per WDOC policy. Successful applicants for employment must pass a background/reference check, and drug test prior to appointment.

• The Wyoming Department of Corrections is a Tobacco-Free Workplace and prohibits the taking, carrying, possessing, or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or intoWDOCfacilities and grounds.

• The Wyoming Department of Corrections is in compliance with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice ofWDOCto protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, harassment, and the elimination of prison rape.

• WDOChas a strict dress code policy to includes standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.

• TheWDOCField Services uses oleoresin capsicum (OC, pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC.

• Must complete defense tactics Krav-Maga

Supplemental Information

080-Wyoming Department of Corrections

• Field Services

• Offender Management

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.