B2B Program Support Specialist

Job Description:

JOB SUMMARY

The B2B Sales Support Specialist is responsible for the ongoing project management of all B2B programs. This role is responsible for leading the integration and development of these programs. This position must collaborate across multiple internal and external teams and functions to understand the business and sales strategy, develop end-to-end processes around data reporting and marketing analysis in support of the strategy, and identify business issues and solutions based on advanced understanding of business processes and metrics.

KEY RESPONSIBILITIES

Evaluates card programs regularly. Measures and reports sales and profitability of the programs to all key stakeholders. Develops and secures business relationships with potential strategic partners to grow B2B gallons across all card programs. Collaborates with vendors as well as third party and proprietary fleet card issuers to develop and execute fleet card programs and operational strategies. Researches methods to increase third party and proprietary fleet card usage and profitability. Recognizes and resolves issues related to programs, partnerships, and current marketing strategies. Schedules and prioritizes tasks and responsibilities to meet the changing needs of the business including process improvement, ongoing support around reporting and analysis, and responding to ad hoc requests as they arise. Performs a variety of other marketing projects and tasks as assigned.

REQUIREMENTS

• High School Diploma

• Salesforce experience a plus

• Communication skills - able to build rapport over the phone with external customers and in person with internal customers and peers

• Excellent Product and Process knowledge

• Time management and work prioritization skills

• Handles complex or unusual situations with ease

• Identifies and takes action to improve process or situation

• Ability to work cross functional with Fleet customers, internal and external sales representatives, credit, partners and Leadership

• Must successfully pass a background investigation

PREFERRED QUALIFICATIONS

• College degree in Marketing

• Coaching experience or ambition preferred

• Experience with Salesforce CRM

• Must be computer literate in Word, Excel, Access and PowerPoint

• Must be able to perform the essential duties and responsibilities as described above.

• Must be able to follow state, federal and company guidelines.

• Must be able to maintain a positive team attitude and professional demeanor at all times.

THE ABOVE DUTIES ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY THOSE ASSIGNED TO THIS JOB. THEY ARE NOT INTENDED TO BE A COMPLETE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS

REQUIRED OF THIS POSITION.

NOTE: This Job Description may change periodically as required by business necessity, with or without consent or advance notice to employees.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish