B2B Credit & Collections Specialist

Job Description

Assist the Collections function within the Credit Department. Handle a portfolio of business-to-business customers. The portfolio will include a territory and a National Account. Collections and helping resolve disputes will be the primary responsibilities via phone, e-mail, and mail.

This is a hybrid role working Tuesday, Wednesday and Thursday in our HQ in Chesterfield, MO. Mondays and Fridays can be remote work days.

Job Responsibilities & Requirements

What you will do

• Identify and locate delinquent customers to collect payments or resolve disputes. This may be done via phone, e-mail, and mail.

• Advise external customers of necessary actions and strategies for debt repayment to prevent product or service delays.

• Identify, organize, and document all efforts using computer systems. This includes details about customers and their financial status.

• Liaison between external and internal customers to help resolve disputes preventing payment.

• Ability to build relationships with both internal and external customers.

• Perform various administrative functions for accounts, which may include recording contact changes for a customer.

• Provide requested information to customers such as invoice copies.

Qualifications

• Bachelors Accounting preferred or

• Bachelors Related Field preferred

• 2+ Years of experience working with business-to-business credit & collections required

• 1-2 Years with experience with an ERP system and accounts receivable specific software required

• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis

• Able to use Microsoft Office Applications

Soft Skills

Ability to interact professionally with others; including co-workers, vendors, and customers.

Communication, Written

• Ability to communicate in writing clearly and concisely.

Analytical Skills

• Ability to use thinking and reasoning to solve a problem.

Accountability

• Ability to accept responsibility and account for his/her actions.

Detail Oriented

• Ability to pay attention to the minute details of a project or task.

Assertiveness

• Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Tactful

• Ability to show consideration for and maintain good relations with others.

Organized

• Possessing the trait of being organized or following a systematic method of performing a task.

Communication, Oral

• Ability to communicate effectively with others using the spoken word.

Accuracy

• Ability to perform work accurately and thoroughly.

Additional Requirements

• 5% Possible travel for annual finance conference. In addition, a possible random customer visit or credit group meeting.

Physical Demands

This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.

MiTek Perks:

• Flexible Paid Time Off - take as much time off as you need!

• Medical, Dental and Vision Insurance begin on Day 1!

• Profit Sharing Plan and Annual Incentive Plan

• 13 Paid Holidays

• 401k Plan with Matching Contributions

• Paid Parental Leave and Paid Caregiver Leave

• A variety of Medical, Dental and Vision Plans to choose from

• Short-Term Disability Coverage, Long-Term Disability Coverage and Life Insurance

• Tuition Reimbursement

• Career advancement and training opportunities!

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.

www.mii.com