Kavaliro Orlando , FL 32801
Kavaliro is seeking multiple Business to Business collection professionals for one of their leading clients in Orlando.
Essential Duties and Responsibilities (Other duties may be assigned)
Work with customers to follow up an old/past due balances, including the sending of dunning letters
Review and validate credit requests received from customer
Maintain/update customer contact log
Route any issues that can t be resolved to relevant authority in BU/Regional Finance
Review and validate invoice adjustments and process all valid adjustments
Conduct data and process analysis
Promote and provide exceptional customer service
Perform activity level work as needed
Required Qualifications, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business to Business collections experience required
Strong communications skills (written and verbal)
Strong organizational and interpersonal skills
Strong computer skills/competencies in Microsoft Office Suite
Ability to learn new systems quickly
Ability to maintain accuracy and flexibility in a fast paced environment
Ability to prioritize and handle multiple tasks
Education and/or Experience:
Associate s Degree (A.A.) or equivalent from two-year college or technical school preferred
Minimum 1 year of related experience and/or training; or equivalent combination of education, training and experience