Essential Job Functions:
Provides a welcoming environment for new participants using the Recovery Coaching process.
Connects with new participants to obtain identifying and referral information, strengths, and solutions sought.
Provides peer support to engage participants in a recovery partnership based on the principles of mutuality and "being with, not fixing."
Models hope, personal responsibility, and self-advocacy by sharing his or her personal recovery story, how recovery goals can be respectfully met and how a belief in self is maintained.
Assists participants in identifying their hopes and dreams and the solutions they are seeking by using the Recovery Coaching process to develop and record an individualized Recovery and Wellness plan.
Teaches recovery and life skills using recovery tools (e.g. WRAP, WELL, etc.) individually and/or in a class setting.
Cultivates connections in the person's life (self, others, the environment and to meaning and purpose).
Assists in developing natural supports and community living by partnering with each participant to strengthen valued roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.
Contacts and involves participant's support system.
Works with the person and others to arrange continuing services as needed.
Partners with each guest to maintain a safe environment by performing tasks including, but not limited to:
Participate as a team member to create an attractive environment (e.g. contribute to the care of the physical appearance of the facility)
Safety/Wellness checks with guests completing required documentation
Other duties as assigned.
Documents relevant and required information and services provided in the identified services record (electronic or otherwise) assuring continuity of care as a tool for communication with other team members.
Maintain and observe all HIPAA regulations that apply.
Provide timely, quality and accurate documentation in accordance with program standards.
Participates as a team member to provide a safe recovery environment. Utilizes infection control and other safely standards. Contributes to the cleanliness of the work place.
Utilizes effective positive engagement and conflict resolution skills.
Fosters personal and environmental wellness by taking care of self and maintaining environmental wellness by reporting infection and on the job injuries.
Assesses emergency situations, notifies supervisor of actual or potential challenges, exercises judgment in stressful conditions and responds calmly and quickly. Displays teamwork during emergencies.
Influence and improve operations which are not under direct control.
Use problem solving methods and critical thinking to continuously improve operations.
Actively embodies Recovery Innovations' mission, vision and values.
Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the program and Recovery Innovations.
Contributes and participates in continuous Quality Improvement initiatives.
Models and practices recovery principles in all activities including hope, empowerment, responsibility, mutuality and self determination.
Develop new and innovative ways to improve operations of the program and to create new opportunities.
Determine strategies to move the program and Recovery Innovations forward, set goals, create and implement action plans, and evaluate the process and results.
Establish and maintain positive working relationship with others, both internally and externally, to achieve the goals of the organization.
Serves as a representative of the organization, acts as a positive role model towards all interactions (internal/external stakeholders and people we serve) without judgment.
Provides assistance in a concise, informative manner, keeping a positive, courteous tone and appropriate non-verbal communication and effective listening.
Contributes to effective teamwork by combining skills and energies in a coordinated effort with supervisors, co-workers, guests and outside agencies.
Communicates collaboratively with inter/intra-disciplinary team embers and participates in team meetings.
Develops collaborative relationships with community partners.
Accepts feedback and contributes in an open and receptive way.
Works independently or as part of a team; ability to interact appropriately with others.
Speak, listen, and write clearing, thorough and timely manner using appropriate and effective communication tools and techniques.
Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Positively influence others to achieve results that are in the best interest of the organization.
Focus on Service Participant Needs: Anticipate, understand, and respond to the needs of the internal and external customers to meet or exceed their expectations within the organizational parameters.
Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Provide a safe and nurturing environment with an emphasis on respect, diversity, acceptance and compassion.
An ability to interact effectively within the context of the cultural beliefs, behaviors, language and needs.
Develops and maintain accurate community resources for education, information and referrals appropriate to guests needs.
Education & Experience
Bachelor's degree in a field related to behavioral health, or
Bachelor's degree in any field and at least one(1) year of fulltime behavioral health work experience, or
High school diploma or GED and a combination of education in a field related to behavioral health and fulltime behavioral health work experience totaling at least two(2) years or
High school diploma or GED and at least four(4) years of fulltime behavioral health work experience.
Proficient in Microsoft office products, ability to type 30-40 w.p.m.
Demonstrated ability to effectively communicate both verbally and in writing.
Works in a behavioral health out-patient facility. May have contact with people who are agitated and confused mitigated by de-escalation training. Works a standard work week by may be required to work some evenings and weekends to monitor program activities. Works includes travel throughout the geographic region.
The physical requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Continuous standing; walking; handling; finger dexterity, eye hand-foot coordination; use of corrected vision; depth perception; wide field of vision; color vision; use of auditory, olfactory and tactile senses. Frequent bending over; stooping, kneeling; crouching; pushing; pulling; sitting; reaching;climbing/balancing on a step stool to reach supplies/equipment in cabinets; climbing stairs; carrying up to 25 pounds. Occasional crawling; running; pushing up to 250 pounds; pulling up to 250 pounds; lifting up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary function.