AZ Crisis Behavioral Health Technician (Pool/Per Diem)

Recovery Innovations Peoria , AZ 85345

Posted 3 months ago

Essential Job Functions:

  • Provides a welcoming environment for new participants using the Recovery Coaching process.

  • Connects with new participants to obtain identifying and referral information, strengths, and solutions sought.

  • Provides peer support to engage participants in a recovery partnership based on the principles of mutuality and "being with, not fixing."

  • Models hope, personal responsibility, and self-advocacy by sharing his or her personal recovery story, how recovery goals can be respectfully met and how a belief in self is maintained.

  • Assists participants in identifying their hopes and dreams and the solutions they are seeking by using the Recovery Coaching process to develop and record an individualized Recovery and Wellness plan.

  • Teaches recovery and life skills using recovery tools (e.g. WRAP, WELL, etc.) individually and/or in a class setting.

  • Cultivates connections in the person's life (self, others, the environment and to meaning and purpose).

  • Assists in developing natural supports and community living by partnering with each participant to strengthen valued roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.

  • Contacts and involves participant's support system.

  • Works with the person and others to arrange continuing services as needed.

  • Partners with each guest to maintain a safe environment by performing tasks including, but not limited to:

  • Participate as a team member to create an attractive environment (e.g. contribute to the care of the physical appearance of the facility)

  • Safety/Wellness checks with guests completing required documentation

  • Other duties as assigned.

Documentation:

  • Documents relevant and required information and services provided in the identified services record (electronic or otherwise) assuring continuity of care as a tool for communication with other team members.

  • Maintain and observe all HIPAA regulations that apply.

  • Provide timely, quality and accurate documentation in accordance with program standards.

Safety/Physical Environment

  • Participates as a team member to provide a safe recovery environment. Utilizes infection control and other safely standards. Contributes to the cleanliness of the work place.

  • Utilizes effective positive engagement and conflict resolution skills.

  • Fosters personal and environmental wellness by taking care of self and maintaining environmental wellness by reporting infection and on the job injuries.

  • Assesses emergency situations, notifies supervisor of actual or potential challenges, exercises judgment in stressful conditions and responds calmly and quickly. Displays teamwork during emergencies.

  • Influence and improve operations which are not under direct control.

  • Use problem solving methods and critical thinking to continuously improve operations.

Organizational Values:

Quality

  • Actively embodies Recovery Innovations' mission, vision and values.

  • Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the program and Recovery Innovations.

  • Contributes and participates in continuous Quality Improvement initiatives.

  • Models and practices recovery principles in all activities including hope, empowerment, responsibility, mutuality and self determination.

Creativity

  • Develop new and innovative ways to improve operations of the program and to create new opportunities.

  • Determine strategies to move the program and Recovery Innovations forward, set goals, create and implement action plans, and evaluate the process and results.

Friendly

  • Establish and maintain positive working relationship with others, both internally and externally, to achieve the goals of the organization.

  • Serves as a representative of the organization, acts as a positive role model towards all interactions (internal/external stakeholders and people we serve) without judgment.

  • Provides assistance in a concise, informative manner, keeping a positive, courteous tone and appropriate non-verbal communication and effective listening.

Quality Team

  • Contributes to effective teamwork by combining skills and energies in a coordinated effort with supervisors, co-workers, guests and outside agencies.

  • Communicates collaboratively with inter/intra-disciplinary team embers and participates in team meetings.

  • Develops collaborative relationships with community partners.

  • Accepts feedback and contributes in an open and receptive way.

  • Works independently or as part of a team; ability to interact appropriately with others.

  • Speak, listen, and write clearing, thorough and timely manner using appropriate and effective communication tools and techniques.

  • Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.

  • Positively influence others to achieve results that are in the best interest of the organization.

Cultural Competence

  • Focus on Service Participant Needs: Anticipate, understand, and respond to the needs of the internal and external customers to meet or exceed their expectations within the organizational parameters.

  • Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.

  • Provide a safe and nurturing environment with an emphasis on respect, diversity, acceptance and compassion.

  • An ability to interact effectively within the context of the cultural beliefs, behaviors, language and needs.

  • Develops and maintain accurate community resources for education, information and referrals appropriate to guests needs.

Jobs Specifications:

Education & Experience

  • Bachelor's degree in a field related to behavioral health, or

  • Bachelor's degree in any field and at least one(1) year of fulltime behavioral health work experience, or

  • High school diploma or GED and a combination of education in a field related to behavioral health and fulltime behavioral health work experience totaling at least two(2) years or

  • High school diploma or GED and at least four(4) years of fulltime behavioral health work experience.

  • Proficient in Microsoft office products, ability to type 30-40 w.p.m.

  • Demonstrated ability to effectively communicate both verbally and in writing.

Working Conditions:

Works in a behavioral health out-patient facility. May have contact with people who are agitated and confused mitigated by de-escalation training. Works a standard work week by may be required to work some evenings and weekends to monitor program activities. Works includes travel throughout the geographic region.

Physical requirements:

The physical requirements described herein are representative of those which must be met by an employee to successfully perform the primary functions of this job. Continuous standing; walking; handling; finger dexterity, eye hand-foot coordination; use of corrected vision; depth perception; wide field of vision; color vision; use of auditory, olfactory and tactile senses. Frequent bending over; stooping, kneeling; crouching; pushing; pulling; sitting; reaching;climbing/balancing on a step stool to reach supplies/equipment in cabinets; climbing stairs; carrying up to 25 pounds. Occasional crawling; running; pushing up to 250 pounds; pulling up to 250 pounds; lifting up to 50 pounds.

Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary function.


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AZ Crisis Behavioral Health Technician (Pool/Per Diem)

Recovery Innovations