AWS Training & Certification Business Manager

Amazon.Com, Inc. San Francisco , CA 94118

Posted 3 months ago

AWS Training and Certification is seeking a driven, talented, and experienced senior level Business Manager to play a critical role on the leadership team within the Worldwide Training and Certification Organization (T&C) as we work to drive revenue, profitability, and customer satisfaction for AWS.

As a Business Manager, you can have a positive impact developing and executing organizational, operational and business processes, and assist with strategy development. In this role you will work closely with the Director of Training and Certification and be a trusted advisor to T&C leadership. This role calls for a balance of collaborative leadership and influential skills across the team and beyond, in addition to delivering individual contributions.

In this role, you will be a key member of the T&C leadership team reporting to the head of Strategy & Operations. The Business Manager will be responsible for high-impact programs around our culture, people, and strategic initiatives.

Close partnership with leaders and organizations outside of your immediate team will be necessary as you will compile data and information that will influence decisions at a senior level. Successful candidates should have strong program management, analytical, organizational, and communication skills and a passion for operational excellence.

Key priorities of the role include:

  • Business Planning

o Lead the business planning process aligned with goals, priorities and budgets.

o Partner with leadership and operations to identify and allocate resources across teams.

o Track and report on execution against business plans.

  • Business & Management

o Partner with the Global Operations Leader to set pricing strategies and identify business implications of strategic initiatives

o Drive quantitative assessment of business health and proactively identify improvement opportunities

o Oversee vendor engagements and contract management

o Work with the Communications Manager to drive organization communication plans and messages

o Develop agenda and execute regular T&C organization meetings, including weekly management meetings and quarterly leadership and All Hands

o Prepare and drive monthly and quarterly business updates for executives

o Develop strong, productive relationships across peer organization that further our business objectives

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AWS Training & Certification Business Manager

Amazon.Com, Inc.