AWS Enterprise Service Manager - Global Industrial / High Tech Vertical

Amazon.Com, Inc. Newark , NJ 07101

Posted 2 days ago

Are you interested in working with the largest High Tech organizations in the world as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organization's cloud transformation success by aligning professional services to critical business and IT outcomes, overseeing engagement delivery, driving a holistic partner strategy and providing insight to accelerate customers cloud journey on AWS excite you?

The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with global organizations, develop a long term Professional Services strategy and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of Go-To-Market and delivery execution of Professional Services and Consulting for the accounts.

Our team collaborates across the entire AWS organization and partner ecosystem to propose and deliver the right solution to help our customers in their transformation and innovation initiatives.

  • A Bachelor's of Science degree in IT, Engineering, or related field

  • 15+ years of IT consulting experience, with demonstrated IT Transformation experience in customer-facing roles.

  • Experience working with large global multi-national High tech companies

  • Consistently demonstrated success in achieving sales targets and successfully delivering customer outcomes

  • Demonstrated ability to work creatively and analytically in meeting customer needs and delivering outcomes

  • A proven track record of managing and delivering large-scale enterprise IT projects

  • Excellent written and verbal communication skills

  • Proven success managing executive customer relationship and key business stakeholders

  • Experience with contract negotiations and developing statements of work

  • Be mobile and travel to client locations in the US and globally as needed. Estimated 50-75% annual travel requirement

  • Masters in IT related field, Operations Management, or MBA

  • Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets.

  • Enterprise IT management frameworks (e.g. COBIT, ITIL).

  • Broad enterprise systems technology experience including Cloud, SAP, Oracle, and custom application development.

  • Designing, building, and operating global IT processes and infrastructures.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Project Manager Enterprise Contact Center

Stanford Health Care

Posted 5 days ago

VIEW JOBS 5/30/2020 12:00:00 AM 2020-08-28T00:00 Job Summary Research, develop and produce financial and management reports, variance analysis, market and strategic business analysis and related projects in support of business development and strategic planning. Analyze market potential and economics underlying new program proposals. Evaluate data; analyze performance of existing programs, develop business plan projections for proposed programs. Develop methodologies for tracking and reporting future actual performance of new programs against plan. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility entailed. * Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. * Employees must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. * C-I-CARE * Executes world class practices of service and patient care in support of C-I-CARE standards. * Uses C-I-CARE templates and the following components for all communication with patients and staff: * CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.) * INTRODUCE yourself and your role * COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient * ASK permission before entering a room, examining a patient or undertaking an activity * RESPOND to patient's questions or requests promptly; anticipate patient needs * EXIT courteously with an explanation of what will come next. * Access and analyze institutional and professional cost and revenue data, market share data and clinical volume data to evaluate and project potential performance and risk associated with multi-year business plans for new or expanding business development plans. * Conduct market, financial, demographic and clinical utilization research from various software resources to support business development and strategic planning projects and presentations. * Coordinate with department staff to develop regular quarterly, semi-annual and annual reports to performance to plan and oversee the production and distribution of these reports. * Develop and maintain databases on cost and profitability indicators to track and support program planning and assessment process. * Develop detailed, multi-year business plan information for proposed programs including goals, specific actions, timelines, metrics and measures for on-going tracking, investment requirement, and economic performance over time. * Document financial planning and market analysis findings including underlying assumptions and key methodology notes. * Extract relevant data elements from various systems and other sources for business planning and analysis including clinical volume, facility metrics, reimbursement methods, financial performance/projections, market share, population demographics and projections. Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Job Qualifications: MINIMUM QUALIFICATIONS Education Required: Minimum: Bachelor's degree in a clinical or life science-related discipline/field from an accredited college or university Experience Required: Minimum: Four (4) years of progressively responsible and directly related work experience License/Certification: Required: N/A KNOWLEDGE, SKILLS AND ABILITIES These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. * Ability to conduct analysis and formulate conclusions * Ability to make effective oral presentations and prepare concise written reports to a variety of audiences * Ability to plan, organize, prioritize, work independently and meet deadlines * Ability to solve technical and non-technical problems * Ability to work effectively both as a team player and leader * Ability to work well with individuals at all levels of the organization * Knowledge of computer systems and software used in functional area * Knowledge of financial concepts such as capital budgeting, discounted cash flow, financial statement analysis and financial forecasting * Knowledge of TSI decision support systems, database and other software tools PHYSICAL REQUIREMENTS/WORKING CONDITIONS PHYSICAL REQUIREMENTS/WORKING CONDITIONS * Work is primarily sedentary in nature and performed in a normal business office environment. No special physical demands are required RISK OF EXPOSURE TO BLOODBORNE PATHOGENS * Category/Description: Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment Stanford Health Care Newark NJ

AWS Enterprise Service Manager - Global Industrial / High Tech Vertical

Amazon.Com, Inc.