Jpmorgan Chase & Co. Wilmington , DE 19801
Posted 2 months ago
JobID: 210483146
Category: Software Engineering
JobSchedule: Full time
Posted Date: 2024-01-23T18:35:58+00:00
JobShift: Day
:
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a AWS Connect Java Software Engineer III at JPMorgan Chase within the Consumer and Community Banking, Operations Technology Voice team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Contributes to software engineering communities of practice and events that explore new and emerging technologies
Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 3+ years applied experience
Hands-on practical experience in system design, application development, testing, and operational stability
Proficient in coding in one or more languages including Java, Python, Microservices and integration utilizing Vendor SDK/APIs like Genesys Cloud or Amazon Connect or similar
Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
Experience in Contact Center Technology with Omni channel implementation on AWS
Strong proficiency working with AWS Services like S3, Kinesis Data Stream, Amazon Connect, AWS Lambda, AWS API gateway, AWS Event Bridge, AWS ECS, AWS CloudWatch, AWS RDS, AWS DDB etc.
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Overall knowledge of the Software Development Life Cycle
Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Preferred qualifications, capabilities, and skills
Familiarity with modern front-end technologies
Exposure to cloud technologies - AWS
Jpmorgan Chase & Co.