AWM Instructional Designer & Facilitator, Richardson (Dallas)/ Draper (Salt Lake City), Associate

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs

The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity

YOUR IMPACT

We are seeking an experienced Instructional Designer to design both eLearning and instructor-led solutions within the Asset Wealth Management Team. Ideal candidates will have extensive experience managing multiple design projects in a fast-paced environment delivering a training product that is both comprehensive and cohesive. In this role, the candidate will be required to collaborate and consult with subject matter experts to identify training needs and design learning solutions to enhance and improve the learning process. This role may also require mentoring and coaching of others. The right candidate will be proactive, articulate, efficient, organized and detail oriented.

RESPONSIBILITIES AND QUALIFICATIONS

Responsibilities:

• Identifies strategic learning opportunities and leads creation/implementation of effective learning solutions

• Develops and updates both eLearning and Instructor Led material

• Reviews current Learning activities, assignments and assessments to ensure they are relevant

• Collaborates with subject matter experts to develop or update course material

• Developing Instructor's manuals, rubrics, and other teaching tools

• Analyzes, updates, and refines existing content where needed

• Keeps current on best practices in instructional design

• Works with technical staff to troubleshoot problems reported by users

• Surveys Facilitators to ensure material is working as expected

• Facilitate training when support when needed

Qualifications:

• Knowledge of instructional design theory, including assessment

• Proficiency with managing LMS platforms

• Excellent project management and organizational skills

• Experience with design platforms and course management systems

• Excellent written and oral communication skills, including the ability to effectively convey financial services material with new hires and tenured colleagues alike

• Ability to think critically and creatively

• Ability to prioritize and manage multiple simultaneous deadlines

Preferred Qualifications

• 3+ years of experience in Instructional Design

• Experience using and managing an LMS

• Experience with design platforms such as Adobe Creative suite and Articulate 360/Storyline

• Prior Call Center and FinTech Services experience

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity