Avp, Service Cloud (Cmt)

Salesforce.Com, Inc. New York , NY 10007

Posted 2 months ago

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

As an Area Vice President of Sales within the Service Cloud team, you will be responsible for managing a team of Regional VPs, who are leading sales teams selling the world's #1 platform application for Service, which is the fastest growing application solution at Salesforce within Communication, Media and Technology accounts.

This organization will carry quota for the Service Cloud product sales. The team will formulate and execute a Service Cloud sales strategy within an assigned region, drive revenue growth by penetrating the current customer base, and develop new customers in the enterprise space. This Service Cloud team sells into CMT accounts within our Enterprise Business Unit.

Job Profile

  • Set and execute an aggressive customer acquisition strategy to generate tremendous annual growth in revenue and bookings

  • Maintain key customer relationships and develop and implement strategies for expanding the company's customer base

  • Provide detailed and accurate sales forecasting

  • Manage overall sales process, set appropriate metrics for sales funnel management

Plan and manage at both the strategic and operational levels

Required Skills/Experience

  • 2nd line+ leadership experience leading teams in strategic sales in the US

  • Strong track record of recruiting, developing and retaining a high performing enterprise sales organization

  • Consistent overachievement of quota and revenue goals

  • 12+ years in software and/or applications sales, selling primarily to the CxO level

  • Proven track record of building satisfied, loyal and reference able customers

  • Proven success working within a highly matrixed organization and establishing strong relationships across all functions

  • Strong operational and analytical abilities

  • Strategic enterprise sales experience and revenue achievement selling multiple enterprise software offerings

  • Bachelor degree preferred

Across all Sales Leaders, we are looking for the following attributes:

  • Strong leadership capabilities

  • Experience in sales coaching and mentoring

  • Ability to operate effectively in a fast-paced, team environment

  • Has a strong drive for results

  • Strong engagement and communication skills

  • Consultative selling experience

  • Can collaborate and influence in a "win as a team" environment

  • Resourceful

  • Is a trusted advisor to the customers and colleagues

  • Strong business acumen

  • Prior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS) space

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" seven years in a row and #1 on the FORTUNE '100 Best Companies to Work For' List. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Accommodations

  • If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Accommodations

  • If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

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Avp, Service Cloud (Cmt)

Salesforce.Com, Inc.