The AVP Sales Enablement is a critical and highly visible role for the enterprise. Reporting to the Head of Sales & Distribution, this role leads a 20-25 person shared services team of learning professionals responsible for the design and development of innovative sales training programs across all five businesses of The Hartford. Additionally, this team has direct accountability for underwriting training for the Middle Market businesses, and offers insight and consultation to other business unit underwriting training teams. This role also has strategic and operational accountability for business National Sales Meetings.
The AVP Sales Enablement leads separate and distinct teams for each business, in addition to the Learning Solutions team. The team provides an enterprise perspective and serves as a Center of Excellence for learning and development. The AVP Sales Enablement partners with distribution leaders in all segments as a trusted advisor with enterprise influence; connectivity to business unit leaders and strategic priorities set in individual business unit operating plans. As a leader in Sales & Distribution, this role is a key contributor to the annual roadmap's delivered to each business, with ownership accountability in the build and execution of shared services.
Responsible for developing and proposing advanced training ideas, and leveraging best practices to ensure the training curriculum meets the needs of the businesses and that training programs are executed seamlessly as business needs evolve. Seeks next generation strategies and technologies to enhance learning/development including gaming, eLearning, simulations and more.
Develops a deep understanding of business strategies, goals and performance improvement opportunities and develops and delivers strategies and solutions to fill performance gaps.
Partners with the Sales Tools team, assisting with the shaping and delivery of platforms to enable the behaviors and routines of high performing sales and underwriting organizations.
Builds sustainable relationships to leverage and lead within a highly matrixed environment across enterprise segments and functions.
Represents Sales Enablement across a broader learning community inside The Hartford, exposing and leveraging a broader network of learning professionals. Becomes a trusted partner who is positioned to address key business challenges and opportunities.
Works closely with field and home office leadership. This role leads the development of programs, initiatives, and tools to drive and influence sales practices and culture. It is also responsible for underwriter development to provide staff with the technical skills and capabilities required to write more profitable business.
Creates processes to measure outcomes, and ensure metrics include assessment of behavior and performance impact.
Builds an organization with scalability, flexibility, and continuous improvement.
Coaches, directs and mentors staff. This includes recruiting and selection, compensation management, performance management, training and development and employee relations. Manages expenses. Sets clear objectives and goals; gives appropriate feedback on progress and development needs. Holds managers accountable for results. Develops top talent for succession planning.
15 years of experience in Commercial P&C insurance industry required; expertise in underwriting and distribution required
Experienced in the development and execution of training and development strategies, tools and assessment practices. Expertise in sales tools and practices also required.
5 years senior managerial experience
Proven interpersonal skills as related to building organizational relationships and inspiring trust.
Strong leadership, execution, change management and communication skills.
The ability to work effectively with and influence all levels of the organization across a wide range of constituencies.
Strategic and tactical skills and focus. Ability to use an analytical and business approach to learning and learning operations.
Strong critical thinking skills including a long-term big-picture view, financial acumen, and visionary thinking.
Bachelor's Degree required; Master's Degree, and/or related designations preferred
Behaviors at the Hartford
Deliver Outcomes Drive exceptional performance to move the company forward.
Work as a Team Collaborate inclusively to achieve the best results.
Build Strong Partnerships Create lasting value through trusted relationships.
Strive for Excellence Always look for ways to continuously improve.
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age