A/V Media Technician Iii, Digital Media Services Department - Information Technology (005981)

University Of Denver Denver , CO 80208

Posted 2 weeks ago

Tracking Code005981 Job Description

Information Technology (IT) supports the vision, values, mission, and goals of the University through providing IT infrastructure, systems, administrative applications, academic resources and related services to faculty, students and staff. Embracing DU's Impact 2025, the division partners with administrative and academic units to align strategic goals and operational plans, providing unified service in the spirit of One DU.

Department Summary

The Digital Media Services Department, located within the Anderson Academic Commons, provides customer focused support for audio, digital, and visual technology resources campus-wide, at the University of Denver, which includes: general and a variety of non-general classrooms, audio visual event resources and requests, video production services, video streaming for live events, audio visual services for commencement, video teleconferencing, audio visual design consultation services, and senior level and board of trustee meetings on and off campus.

Position Summary

Reporting to the Manager of Classroom & Event Support, this position is responsible for delivering audio visual technology support for University events, conferencing events, and special events, along with support for video conferencing services. The work schedule is Tuesday through Friday 3:00 pm

  • 11:00 pm, and Saturday 8:00 am

  • 4:00 pm. The position participates within the Digital Media Services team environment, possesses an understanding of established procedures, and has the ability to apply skills and knowledge in multiple functions.

The work environment is a university with cyclical periods of increased workloads with the possibility of moderate to high stress levels. The department is highly automated with attention paid to ergonomics and safety. The unit is one of several working collaboratively and cooperatively in a team-based organization. The position may require working irregular hours including both weekends and evenings. The work environment consists of surroundings with moderate noise levels and frequent contact with electrical devices.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions which include: Ability to sit in front of a computer for an extended period of time. Stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; teach with hands and arms; climb stairs; balance; stoop, kneel, crouch and crawl under desk/tables to troubleshoot cables and network connections; talk or hear; walk-up flights of stairs. The employee must occasionally lift and/or move up to 50 pounds.

Essential Functions

Events Support

  • Set up, test and operate A/V equipment in accordance with the acoustics of the room and select, place, and adjust microphones for University events.

  • Perform proper recording techniques to insure quality recordings.

  • Instruct faculty, staff and students in the operations of A/V equipment including LCD projectors, document cameras, DVD/Blu-Ray players, Flat Screen Monitors, mixers, microphones, laptops, and computers.

  • Operate controls to maintain correct sound levels for events.

  • Provide information to principal users regarding policies and procedures for all media services.

  • Perform video conferencing and teleconferencing services.

  • Mixing, regulating, coordinating of sound inputs.

Classroom Support

  • Provide customer service and technical assistance to patrons using University classroom equipment over the phone and on-site.

  • Perform basic repairs and log problems in ticketing system.

  • Provides backup support for all units within the University Multimedia Services department.

Equipment Maintenance

  • Maintain equipment on a routine basis.

  • Perform periodic inventories as needed.

  • Maintains an inventory of event equipment, software, and materials.

  • Maintains an aging schedule for equipment rotation.

Team Member/Other Duties as Assigned

  • Participates as a member of the department's team structure and performs other duties assigned.

Knowledge, Skills, and Abilities

  • Strong verbal and interpersonal communication skills.

  • Must be able to communicate with diplomacy, tact, and judgment, both in person and on the telephone.

  • Basic math skills.

  • Working knowledge of Microsoft Office Suite.

  • Live Sound Engineering.

  • Navigation of OS and Windows based operating systems.

  • Ability to analyze, troubleshoot, organize work, set priorities and develop possible solutions for problems.

  • Ability to prioritize work requests and be able to concentrate and not be distracted while performing task.

  • Good organizational skills, punctuality, and dependability.

  • Ability to interact with all members of the University community.

  • Ability to perform well under pressure and be able to change behavior in relation to others actions.

Required Qualifications

  • High School diploma or GED.

  • Prior experience working with audio visual, video, and computer equipment.

  • Prior customer service experience.

Preferred Qualifications

  • Bachelor's degree or equivalent combination of education and experience in producing digital media and technology.

  • 1-3 years of experience with audio visual, video, and computer equipment preferable in a college or university environment.

  • Crestron Certification.

  • CTS certification.

  • Stage Hand experience.

Work Schedule

Tuesday through Friday, 3:00pm

  • 11:00pm, and Saturday, 8:00am

  • 4:00pm.

Application Deadline

For best consideration, please submit your application materials by 4:00pm (MST) on Tuesday, December 11, 2018. Applications may be accepted and reviewed until position is filled.

Special Instructions

Candidates must apply online through www.du.edu/jobs to be considered. Only applications submitted online will be accepted.

Please include the following documents:

  • Resume

  • Cover Letter

The University of Denver is an affirmative action employer and that age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law are not taken into account in any employment decision.

All offers of employment are based upon satisfactory completion of a criminal history background check.

DepartmentUTS-Customer Service (401200)Position TypeFull-Time/Regular


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Auditor Information Technology Business Advisory Services

Rubinbrown

Posted 2 weeks ago

VIEW JOBS 11/29/2018 12:00:00 AM 2019-02-27T00:00 RubinBrown IT Risk Services deliver a variety of IT audit and security consulting services for multiple clients in a variety of industries. Special emphasis is placed on understanding the technology, processes, risk and controls often at an enterprise level, relating to compliance, operations, and accounting/financial management processes. We also provide complementary services related to audit and assurance of other forms of technology risk such ase network security, privacy, data management and IT due diligence, as well as more operational consulting related to the effective use and management of technology to improve buiness performance. Major Responsibilities * Document and test clients' IT system of internal controls * Perform SOC 2 engagements and security consulting services Enhance security methodologies * Determine the security consulting services scope, audit objectives and work to be performed with engagement manager and partner Requirements * Bachelor's degree in Accounting, Information Technology, or related degree * CISSP, CIPP, CISA, CPA, and/or CISM designation preferred * 1+ years of IT audit and/or IT risk management consulting roles (e.g. SOC 1, SOC 2, PCI, HIPAA, SOX 404, security) * Experience with an ERP system (SAP, JDEdwards, Oracle, Peoplesoft), a plus * Excellent understanding of IT risk assessment and audit procedures * Experience using security and control assessment tools * Excellent communication skills, comfortability with interacting with technical system management personnel and C-level management * Highly motivated, self-starter, strong ability to learn, adapt and function as strong team player * Commitment to exceptional client service and creative problem-solving ability with a consultancy mindset * Ability to develop and communicate pragmatic/value-add recommendations for reducing IT risks * Ability to travel approximately 10-25% * Excellent organization skills and able to manage multiple projects and deadlines * Proficiency in Microsoft Office programs (Word and Excel required) * High initiative and energy * Have the ability to meet challenging client requirements and possess strong written and verbal communicatio and interpersonal skills * Strict adherence to professional ethics * Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. * Please view Equal Employment Opportunity Posters provided by OFCCP here. * The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Apply On-lineSend This Job to a Friend * Locations * denver * Kansas City * St. Louis 1.800.678.3134 * home * contact us * Locations * About Us * Services * Industries * Media * Careers * Resources * News * Events * © Rubinbrown Denver CO

A/V Media Technician Iii, Digital Media Services Department - Information Technology (005981)

University Of Denver