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AV & Events Coordinator

Expired Job

Edelman New York , NY 10007

Posted 4 months ago


The AV & Events Assistant ensures excellent customer service is provided to internal and external clients. Responsibilities may include, but are not limited to:

Client Servicing

  • Part of the AV/Events Specialist team for 250 Hudson; promptly responds to inquiries as it relates to AV and furniture set-up for internal meetings - act as the "first responder" to diagnose, troubleshoot, log and resolve issues with AV equipment

  • Assist in answering Office Services Help Desk Tickets as it pertains to events, AV, electrical and other related issues

  • Perform maintenance tasks such as changing batteries, equipment light bulbs, etc.

  • Must be able to troubleshoot audio visual (AV) equipment and determine corrective action when equipment is not functioning properly in a tight timeframe

  • Handle obtaining quotes/budgeting and timelines for special projects as well as be able to make suggestions for upgrades and/or office improvements

  • Develop relationship with vendors to obtain quotes, troubleshoot and resolve issues independently

  • Expertise in ensuring compliance to all organization policies and instructions with regards to IT

  • Assist with re-imaging computers and phone set-ups for new hires weekly

  • Perform weekly room checks to ensure all equipment is functioning properly

  • Maintain monthly room equipment logs and capabilities list

  • Advise on new technology and/or improvements to equipment in place as needed

  • Assist Office Services (OS) Team with special projects during down time


  • Help track vendor relationships, document processes, and quality control analysis to determine areas of improvement and recommend process improvements.

  • Strong Word, Outlook and Excel skills

Financial Management and Planning

  • Manage time effectively and efficiently

  • Submit personal time sheets and expenses in a timely manner

  • Complete purchase orders and file copies for office records

People Development

  • Develop strong rapport and relationships with staff, IT personnel and building management

  • Participate in the common review process for peers and managers

  • Engage in team building activities with department and within the larger agency

  • Assist Senior Facilities Manager and SVP of Operations with special projects and other needs

  • Work closely with the Events Team to ensure all events/meetings run smoothly


  • Shows ability to self-motivate and manage conflicting priorities

  • Demonstrate professional behaviors and pursuit of excellence in all operations

  • Live the Edelman values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits and Citizenship)

  • Comply with all company Policies and Procedures

  • Need to be motivated and willing to work long/weekend hours when required

Basic Qualifications

The AV & Events Assistant must have at least 1 year of audio visual/technical experience or equivalent work experience in a mid-size company.


The AV & Events Assistant must possess a High School diploma or GED equivalent. S/he should possess strong organizational skills; working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint). Individual should possess excellent interpersonal and communication skills and have a great attention to detail. This position involves direct contact with internal stakeholders, so professional demeanor and ability to communicate and interact with people at every level, including upper management is a must.

The ideal candidate is a self-starter, must excel at managing day-to-day operations in a technical environment with the proven ability to work independently and generate a high-quality work product in a collaborative, fast-paced and ever-changing environment. Ownership of work and initiative are essential in this role. Must be able to lift equipment or boxes (up to 25 lbs) and possess strong analytical and problem-solving skills.

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AV & Events Coordinator

Expired Job