Auxiliary Services Marketing Manager

Summary

Develops and implements marketing activities for the department

Diversity & Inclusion

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Oversees and develops marketing content and campaigns for a variety of department programs to different audiences, while maintaining a consistent message

• Leads and manages all marketing, advertising, and promotional activities and efforts for the department

• Develops, manages, and measures results for annual marketing plans to include achievement of sales goals for meal plans, retail, residential experiences and catering

• Acts as a primary liaison and builds relationships with other university departments to enhance services provided by the department

• Develops, leverages and researches marketing platforms that may be used to promote services offered to customers

• Oversees, evaluates, reviews and reports on all marketing activities and results and makes recommendations to support future department marketing efforts

• Maintains JWU standards in print and online formats and educates the university on its continuing use

• Maintains customer satisfaction by resolving customer concerns relating to food safety and foodborne illnesses, as needed

• Monitors the departmental budget

• Supervises and manages student employees, as necessary, to enhance their academic and professional development

• Performs other duties as assigned

Required Qualifications

• Minimum of a bachelor's degree

• Moderate amount of experience working in food service marketing or other related experience

• Ability to work evenings and weekends

Please Note:

Qualified candidates must live or relocate within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.