Automotive Warranty Administrator - Service Advisor

Job Description Job Description Automotive Warranty Administrator – Service Advisor Carmack Honda and Hyundai Service center is looking for a qualified individual to fill the role of Warranty Administrator/Service Advisor. This role will consist of the following duties:

Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor.

Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on the computer. Resubmits all rejected claims promptly or.

Follow up on payment of outstanding claims. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins.

Greet customers at the service counter, answer phones, and schedule appointments. Assists with any clerical needs as directed by the fixed operations manager or the controller. Maintains a professional appearance and a neat work area. Performs other duties as assigned.