Automotive Technician

Hendrick Automotive Group Wilmington , NC 28412

Posted 3 months ago

Location: Wilmington, North Carolina

Summary:
Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.

Supervisory Responsibilities:
This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

  • Examines customer vehicles.

  • Identifies necessary vehicle repairs and maintenance.

  • Estimates cost of repairs.

  • Performs vehicle repairs and maintenance.

  • Documents services performed.

  • Performs services efficiently and according to dealership guidelines.

  • Follows dealership and manufacturer service guidelines.

  • Requests necessary parts.

  • Maintains CSI at or above Company standards

  • Maintains an organized, clean and safe work area

  • Participates in required training

  • Records all hours worked accurately in company timekeeping system

  • Follows Safeguards rules and regulations.

  • Demonstrates the Company's Core Values

  • Complies with Company policies and procedures

  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

  • Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o GED

High School Diploma

o Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience:

o Accounting

Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience:

o up to 3 years

o 3-5 years
5+ years

Education/Experience:

Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.

Certificates and Licenses:

Valid Driver's License

o Automobile Salesperson License

Computer Skills:

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills:

Ability to understand and followinstructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands:

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Automotive Service Technician

Express Oil Change And Tire Engineers

Posted 2 weeks ago

VIEW JOBS 9/1/2019 5:57:53 PM 2019-11-30T17:57 <p>The Pit Technician is responsible for inspecting and lubricating cars in a quick, yet thorough manner for customers in a professional and efficient manner. This position will adhere to and promote the Company mission while operating within the confines of the Company’s core values and contributing to the success of their functional team.</p> <p><strong>Primary Responsibilities</strong> <strong>include (but are not limited to):</strong></p> <ul> <li>Complete work accurately and quickly allowing customers to remain in their vehicles</li> <li>Perform multi-point inspection</li> <li>Advise service consultant/tech for any additional work needed</li> <li>Service grease fittings, universal joints and steering knuckles, using hand or compressed air powered grease gun</li> <li>Inspect fluid levels of rear differential and rear axle housings</li> <li>Inspect vehicles for additional repairs needed</li> <li>Demonstrate behaviors consistent with the company’s vision, mission, and core values in all interaction with customers, co-workers, managers, and suppliers</li> <li>Adhere to all company policies, procedures, and safety standards</li> <li>Maintain a safe, clean, and organized work area</li> </ul> Express Oil Change And Tire Engineers Wilmington NC

Automotive Technician

Hendrick Automotive Group