The Automotive Service Technician I (ASTI) is responsible for performing basic automotive services in compliance with TBC Corporation's policies, procedures, and quality standards as well as all municipal, state, and federal regulations. An AST I is expected to be productive and comply with company safety, loss prevention, and customer service programs.
For 60 years, TBC Corporation (TBC), one of North America's largest marketers of automotive replacement tires, has been a tire company ahead of the curve. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB, Tire Kingdom, Big O Tires and Midas. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.
Performs basic automotive services within the identified skills, knowledge and abilities for the position level as directed by the Store Management or their representatives
Meets or exceeds TBC Corporation's performance standards for quality and speed of service to our customers
Ensures a valid service work order has been created when performing service on a vehicle
Ensures the service work order and any required forms/printouts are completed and returned to the service desk with the vehicle keys upon completion of the service
Obtains the needed tires and/or parts necessary to perform the service(s) listed on the service work order
Returns all unused parts to the service desk after the completion of service
Returns rebuilt part cores, batteries and used tires to designated security areas for appropriate handling
Ensures proper level of inspection is completed on each car per GEARS Process
Greet the customer
Establish the relationship
Advise on recommendation
Repair vehicle properly
Strengthen the relationship
Minimum age requirement of eighteen years
High School Diploma preferred
Possesses a valid in-state motor vehicle license
401k plan with a company match. Immediate 100% vesting
Comprehensive benefits including medical, dental and vision
Company paid short term disability and employer subsidized long term disability
Company paid life insurance
Discounted tire and automotive services
TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina
Job Segment: Auto Technician, Medical, Technician, Service Desk, Automotive, Healthcare, Technology, Customer Service
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