Automotive Service Technician

Ed Napleton Automotive Group Arlington Heights , IL 60501

Posted 3 days ago

Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well. Napleton ranked as 20 out of top 150 automotive groups in the U.S. for 2018 based on new car volume.

If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. We pride ourselves on providing careers to our employees, not just jobs. We're looking for high energy employees that want to take care of customers with a warm welcome smile.

What We Offer

  • Medical and Vision

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities

  • Dental, Life, Short Term, Long Term, and Accidental death and dismemberment insurance

  • Paid Training

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • Flexible Work Schedule

  • Discounts on products and services

Responsibilities

  • Performing work specified on the repair order with efficiency and in accordance with dealership

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc

  • Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs

  • Executing repairs under warranty to manufacturer specifications

Qualifications

We take care of our people with industry leading benefits which allows us - and you - to continue being amazing!

  • High School diploma

  • Must have at least 2 years of experience as an auto technician

  • Ability to read and comprehend written instructions and information

  • Knowledge in all aspects of automotive repair and maintenance

  • A fast learner

  • Excellent oral and written communication skills

  • Excellent Customer Service Skills

  • Team Player

  • Must have a valid driver's license

  • Ensures that customer's cars are kept clean

  • To maintain his stall in an orderly and clean manner

  • Ability to identify problems quickly

  • Good knowledge of automobiles

  • Effective analytical and communication skills

  • Good reading, computer, and mathematics skills

  • Ability to learn new technology and repair and service procedures and specifications

  • Should be able to operate electronic diagnostic equipment

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VIEW JOBS 10/11/2019 12:00:00 AM 2020-01-09T00:00 Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real estate portfolio as well. Napleton ranked as 20 out of top 150 automotive groups in the U.S. for 2018 based on new car volume. What We Offer * Medical and Vision * 401K Plan * Paid time off and vacation * Growth opportunities * Dental, Life, Short Term, Long Term, and Accidental death and dismemberment insurance * Paid Training * Employee vehicle purchase plans * Family owned and operated * Long term job security * Flexible Work Schedule * Discounts on products and services * Responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and recommending needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verifying that the final invoice reconciles with the work performed on the repair order * Explaining all completed work and charges to customers Qualifications * Minimum 1 year experience in a service advisory role * ADP experience is preferred but not required. * Positive attitude * High volume mentality * CSI focused * Required experience: * Service Advisor, Dealership, Automotive Knowledge: 1 year Ed Napleton Automotive Group Arlington Heights IL

Automotive Service Technician

Ed Napleton Automotive Group