Automotive Service Receptionist

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

• Must be able and willing to receive a high amount of inbound calls

• Partner with the service department to schedule vehicle service appointments

• Greet customers and provide information on shuttle schedule if needed

• Answer all calls in a prompt, professional and courteous manner

• Use scripts to collect all pertinent customer information and document in the system accordingly

• Excellent customer service skills and motivation to be successful

• Appointment setting experience a plus

• Able to multi-task in a fast paced environment

• Team player

• Must be at least eighteen years of age

• Must be able to pass pre-employment screens (background and drug test)

• Benefits

• 401(k)

• 401(k) matching

• Dental insurance

• Employee discount

• Health insurance

• Life insurance

• On-the-job training

• Paid time off

• Paid training

• Vision insurance

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify cu...Reliable Chevrolet Springfield, Reliable Chevrolet Springfield jobs, careers at Reliable Chevrolet Springfield, Auto jobs, careers in Auto, Springfield jobs, Missouri jobs, Customer Service jobs, Automotive Service Receptionist