Walker's Renton Subaru Renton , WA 98055
Posted 2 weeks ago
Come work for the best! If you are interested in a career in the automotive business, we welcome you to apply today to join our family at Walker's Renton Subaru. Walker's Renton Subaru has an immediate need for an automotive Service Advisor. We need motivated, organized, customer-service oriented individuals. Busy shop and 4/10 work schedule! If you are interested in a career in the automotive business, we welcome you to apply today to join our family at Walker's Renton Subaru.
Responsibilities
Oversee service orders and flow of Service Drive. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems, order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Drug free
Valid driver's license and clean driving record
Benefits
Competitive compensation
Medical, dental, and vision insurance
Flexible Spending Account
401(K) retirement plan with employer contribution
4/10 work schedule
Paid Time Off
Excellent local reputation - We are an active member in the community.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to providing a safe, drug-free work environment. All job offers are contingent on passing a pre-employment drug screening. Interested candidates must possess a valid driver's license and have a satisfactory 3 year driving record.
Walker's Renton Subaru